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We are building an integration and want to make setting up a Jira instance as easy as possible. We are asking the user to specify if their Jira is a cloud or server instance, and then enter the url.&...

• Question
• cloud
• jira
• jira-cloud

Hi, When a customer creates a ticket, how can they share it with people? After I, as an agent share it, they can see it was shared, but can the customer themselves share it? If yes, how?

• Question
• jira
• jira-service-desk

I accidentally added a due date to an Epic.  When I click on the DUE DATE field, the only option is to select another date.  It is a next-gen project. How do I delete a due date from an Epi...

• Question
• cloud
• jira-core
• jira-core-cloud
• next-gen

We have a customer group that are unable to access our JIRA cloud instance because their system is automatically re-directing them to their own integrated system.  Any ideas for how to get aroun...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We are using confluence to organize a bunch of content for use with Amazon.  Basically what we do is write the content out in Confluence to store and organize the information and then uploa...

• Question
• confluence
• confluence-server
• server

Hi everyone. Chris Freeman here, joining what seems to be an awesome group of people. I've worked in Jira/Confluence for years as a user, but now I've been moved over to help implement a system, and ...

• Discussion
• confluence
• jira

I have a project where I've been asked to add a "we're working on this" comment to any ticket opened by a customer which hasn't been updated in the last hour. Does anybody know how I do this with the...

• Question
• jira-software
• jql

UPDATE: I just realized the ICON is actually showing up on my browser's tab that contains JIRA but not in JIRA itself. ORIGINAL QUESTION: We are using JIRA 7.13.2 and Confluence 6.13.4.  T...

• Question
• icon
• jira-software
• jira-software-server
• server

Hello, I am having this issue:  https://confluence.atlassian.com/jirakb/logs-are-full-of-dvcs-sync-warnings-found-more-than-one-match-for-953648787.html The SQL queries are not working th...

• Question
• dvcs
• git
• github
• jira-software

My controller looks like this @Controller @IgnoreJwt public class MainController { private final StorageService storageService; @Autowired public MainController(StorageService s...

• Question
• jira
• app
• developer
• jira-app-development
• jira-cloud

I want to know if there is a way to use the issuefunction in previoussprints to return issues for multiple projects. We have about 30 teams and many of the jql I have written is using "category = (n...

• Question
• jira

We have swimlanes on our kanban board and I want to filter on them in the control chart. How do I create a quick filter for the control chart?

• Question
• jira
• jira-server
• server

Hi, I'm trying to run, from my pipeline, a pipeline from other repo using the pipe "Trigger pipeline 0.3.0". Both repositories belongs to a Team. The pipe requires an app password which can not be...

• Question
• atl-pipelines
• bitbucket
• bitbucket-pipelines

I need to use a shared S3_BUCKET for multiple applications, therefore the Application source bundle (zip file) must be places in subfolders.  I tried adding the sub folder to the end of S3_...

• Question
• aws
• bitbucket-pipelines

No issues are showing on the Kanban board for the current sprint. I have admin rights (and using Jira Software) but when I try to view Board settings there is no option...just a manage rules option.&...

• Question
• cloud
• jira-software
• jira-software-cloud
• kanban

When I try to push my changes in sourcetree, it gives me a a popup for Bitbucket login. I have changed my password twice and on logging in, it shows me the following error: git -c diff.mnemonicprefi...

• Question
• sourcetree

Background:  our system has both LDAP and JIRA Internal Directory users For the Internal Directory users, we will manually inactivate their user ids for lack of use, but there have been a few t...

• Question
• jira
• jira-server
• server

Running JIRA Software 8.1.0.  Trying to update Universal Plugin Manager to 4.0.4.  Install fails with error message saying "Check logs".   What logs do I need to check?  Wher...

• Question
• jira-software
• jira-software-server
• server
• universal-plugin-manager

Activity stream shows each status change of service desk tickets like this "Jira User" changed the status to Waiting for support on TICKET-1 Ticket Description" Where "Jira User" is my nam...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I have lots of vital information that is listed in each of the cards on my board.  I would like to be able to view that information from the surface level Board view without having to click into...

• Question
• trello

I'm loving the many improvements I'm seeing in the recent version of Sourcetree, but this bug is driving me crazy. The open "tabs" in my Sourcetree, which are the "Bookmarks", are reverting to their...

• Question
• sourcetree

...ssueRenderContext(issue) config.deschHTML = wikiRenderer.render(issue.description, renderContext) return true Script used for email: <p>Dear QA Testers,</p> <p>${issue.summary} (&l...

• Question
• adaptavist
• email
• jira
• jira-server
• scriptrunner
• +1 more tag...

In Trello, I'd like to have one main list (for example, "Fall 2019") then "child" tasks under it (for example, "Admissions", "Enrollment").  And each of those lists would have their own cards.&n...

• Question
• trello

i'm installing jira on centos 7 64bit but after it running, it suddenly close when i access it. can you help me how to track which configuration  did i go wrong? how can i track it, since no err...

• Question
• jira-software
• jira-software-server
• server

Hola quisiera saber como puedo cambien el tipo de incidencia por ejemplo que una solicitud la levantaron como Incidencia pero yo quisiera cambiarla a requerimiento.   Gracias

• Question
• jira
• jira-software