Hi, when customers create requests they use my native language like this "აბგდევზთ" when I export this filter it shows like this "–ბეგის კáƒáƒ–" please see attachment
Hi, After reinstalling our domain controllers, we have issue with logging into Jira Servicedesk, self-hosted. In Jira-security.log I see some "The user has PASSED authentication." but only a few. I...
When I try to delete my account I receive this error Impossibile eliminare l’account Il tuo account non può essere eliminato perché: This account is the primary billing contact for one or...
I have 2 select list ( single choice ) custom fields. Custom Field1 is countries i.e Germany,France,Italy Custom Field2 is cities i.e. Köln,Berlin,Paris,Monaco,Milano,Roma ...
Hi all Noob-alert...! I'm 3 days in and still scratching my head. Sorry, but I can't find this question in the forums, so I'll start fresh. Please feel free to revert me to any articles that alrea...
Hi, i would to update Jira Service Desk issue Customer field automatically based on email domain. I've already achieved to extract the reporter email address domain via Script Runner and sa...
Kindly suggest some Add on through which I can able to implement Auto transition of Status, I have tried using Adaptavist ScriptRunner for JIRA add-ons but got stuck in Escalati...
Hello, I want to hide several request types for some customers (in customer portal). After changing security level for a request type it is still possible to choose the request type (for res...
Hello, I want to setup different roles in Jira (managers and developers) and allow developers only some transactions (To do -> In progress -> Done) but managers should be able to move tickets ...
We would like to capture a date picker field from everyone except a particular user group during transition from say todo to in-progress. How can this be achieved Thank you, Chirag.
Hi we are unable to parse csv file with date March. 2019-10-24 11:37:37,303 WARN - Unable to parse date: 4/Mrz/19 Help appreciated. Thanks, Gunar
At the moment when you look at the reports of the configured SLA. You can only choose the %Met metric. We would like to show the %Breached rather. Does anyone know how I can achieve this? ...
I have done space export to xml (full export with attachments)(105 MB zip file) And then on another instance of confluence I upload and restore a site/space from backup. Every...
Hi! I want to add messages about "Project related events" in Jira to Slack integration. It is possible to mark that on Jira side of integration but not on Slack side. I can configure integration t...
Title basically says it all. I am a student working on a project and we would like to be able to test our API work with a test instance of Jira with dummy data. Any help would be great.
Hi All, I have spent the day on this and really stuck as a newbie I am creating a resource request form with the following fields: - capability (drop down) - Duration (drop down) - From (d...
I really would like to see a client role in Jira Next-Gen as we know from Jira Classic, so we can have internal team discussions within a Jira issue, which are shielded off from clients. Ano...
Hello, I'm trying to do a function who change an issue's status using the Jira API v2. It works for all status, except if i have to change the status to done, because it's needed to change ...
How can i create a custom comment tab in the activity section like the mockup screen below shown in red (Note: I'm on Jira Service Desk Cloud)
how to create a requirement in jira
Does somebody find a solution to notify the issue reporter to slack? Not to slack channel. Each time issue reporter different, nobody doesn't read email each minute, but each teammate in slack onli...
Hi, they asked me to provide a field on a Jira issue with following functionality: 1. being able to attach a business project to an issue 2. only 1 business project can be selected 3. not...
I have recently noticed that if I run tests in my pipeline and some tests are failing, that my pipeline will report the failed tests correctly, but won't stop. It happily continues with defective cod...
Hi Community, Is there any integration is possible between Jira & symphony Summit (IT Ops management) with any existing marketplace plugin? Or how we can achieve this using R...
Entering "//" in the Editor opens a datepicker, the result is rendered as a "<time datetime="..."/>" tag. Question: How can I write such a editor extension on my own? Is it some kind of TinyMC...
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