Environment: Jira Align leveraging a Jira Connector that syncs with a customer’s Jira instance. Situation: Work items updated in Jira Align fail to sync their updates to Jira. The Jir...
Hey community! This month we’re excited to share brand new features to help you make your mark on Confluence. If you haven’t already, check out our updates from October and September too! Expre...
Environment: Jira Align connected to and syncing with a Jira instance. Problem: Stories in Jira are marked Resolved / Accepted. When the stories sync over to Jira Align the status in ...
In Jira's new issue view, if you are on an Issue page and the issue has subtasks, you can click + to add a new subtask. When you do, there is a dropdown to select the subtask issue type and a t...
Hello, We recently started receiving duplicate tickets when our customers submit tickets via email to our helpdesk email. The tickets duplicate the subject however they have a different ticket # ass...
When Integrating a Jira Scrum Board to a Jira Align Agile Team I am seeing a No Project Found error under Jira Align Admin > Jira Management > Jira Boards. What is causing this error, what do...
Hi, the time on the subject of the mail that we receive for notification is not correct, there is a way for solved that ? thanks
hey all, I updated the plugin manager today (though I didn't track versions, sorry), and now my admin access is... well, gone. just goes to a blank page. non-admin stuff seems fine still. ...
When you are creating a team in Enterprise there is an option for no team. Is this a personal board for their Enterprise managed account?
How can I disable sending out the updates when a page comment is added for any confluence page. I do want to send out a notification if any content of a page is updated, but not when page comment is ...
I had a pipeline working nicely after generating an SSH key eventually figuring out that it isn't place in standard file location. Then I added a custom pipeline to deploy to a new server. I added t...
I attached a photo to a card. This would be OK if I could move the photo to below the checklists but at the top it’s intrusive. I’d like to either remove it or convert it to a card like you an do wit...
We're having to add team members to each board, rather than having a new team member have access to all boards upon addition to the team. Is this expected behavior, or are we missing something obviou...
I need to find the port being used for communication between FishEye and Jira suggested by ATLASSIAN
I receive the above error when trying to assign a ticket. I have admin rights, and can assign the ticket to myself and others, but when trying to assign to a specific person it gives me the abo...
Hi, I have 2 separated pages with the Attachments Macro. Each is independent each other. But there's one file that I'd like to keep on synch among both. So I was thinking if there's an...
Hello, I need to configure an auto reply. Now when customers send an email to my support email a ticket is opened automatically. What I want to create now is an auto reply to inform them tha...
I keep getting this error in the Jira console. Running ver 8.4.1 and using SQL server 2014 The database collation 'SQL_Latin1_General_CP1_CI_AS' and table collation 'SQL_Latin1_General_CP1_CI_AS' ar...
How long is information stored in Jira (how long is the retention schedule)?
How long is information stored in Confluence (how long is the retention schedule)?
I have attached PowerPoint presentations on the parent page successfully. While doing PowerPoint insert in a child from parent page geeting issue. Please suggest me on the same Steps Followed: ...
I saw in another thread that it is possible to add watchers using post function on issue transition. But I don't see such option in our JIRA 8.4 instance. Is it possible to do without a plugin? Th...
Can anyone tell me where this button is in the editor?
How can I search for comments and checklist items I am tagged in?
One of my user wants to rename his epic link. How would that be done and he wants it to be changed for all the issues that has that epic link.
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