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Board closed and cannot reopen,

jpallaresroy
April 21, 2026

Hello trello team, yesterday i tried to access my board and it says its closed and only an admin can reopen it, Noone is linked as an admin so i cannot reopen it.

 

Please help me to reopen the board: 

https://trello.com/b/BAu6GS1b/sap-sistemas

 

Best Regards.

 

2 answers

1 accepted

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Answer accepted
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 21, 2026

Hi @jpallaresroy ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.

0 votes
Sunil Mathew
May 27, 2026

Hi @Nivedhya Vikram1 - Are you able to help me with this as well? 

Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2026

Hi @Sunil Mathew ,

Could you please help with your Trello profile name to check further?

Sunil Mathew
May 28, 2026

Hello, the board is https://trello.com/b/2SyXz7Sr/webteam

My Trello profile was smathew4@gmail.com, but I wonder if it got closed for non-use? I created that board and shared with others, they were utilizing it, but I hadn't logged in for quite some time.

Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2026

@Sunil Mathew ,

Thanks for sharing,  Let me know if you still have access to this email to raise a support ticket, or if any other account needs to be used?

Sunil Mathew
May 28, 2026

@Nivedhya Vikram1 - yes, this email is accessible and is the email I used to setup my new personal Atlassian account. thanks

Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2026

@Sunil Mathew Thanks for confirming. I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

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