For some reason rcc failed to find files on ubuntu 19.04 https://bitbucket.org/SiExp/appveyor-cmake-qml-example/addon/pipelines/home#!/results/3 which perfectly works on ubuntu 18.04 https...
Hi, I am setting up a Service Desk instance, with 4 projects. 1 of these projects need to be accessible to anyone, the other 3 only to provisioned accounts. For the 250+ staff members who will need...
Hello Certified Administrators, I wonder if the scope of ACP-100 exam scope requires to update differences between version 7 and the 8+ ones? For couple of months I'm working only with 8+ a...
Hi, This is related with : https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-to-customize-the-customer-portal-and-help-center/qaq-p/829569 as it was mentioned on the top lin...
Is there any way to display the "version" field on the ticket display in the customer portal? When I try to add the field, it says "This field type can't be shown in the Customer Portal". Our clien...
When I attempt to test the ldap configuration, the server throws this error; Test basic connection : FailedXXXXXXX.com:636; nested exception is javax.naming.CommunicationException: XXXXXXXX.com...
s it just subtask that do that? I'm trying to reconcile some tasks into stories/epics but the related tickets are either tasks or stories, so that is why it's not showing up that correct? Really rath...
The following script used to work perfectly fine up until a few days ago when it all of a sudden decided to only execute the most recent anchored script. pipelines: custom: my-custom-pipel...
Tengo tableros con diferentes nombre y deseo saber si puedo vincularlos entre si y obtener información de un tablero a otro y visceversa.
Hi everyone, I'm looking to perform searches for results using the commentedBy and CommentedOn JQL keywords. My understanding is that: CommentedBy should be able to match a person - or also work ...
I'd like to allow a user to create some groups in Confluence. I think you need to be an admin to do that. Is it possible to give a basic user permission to be able to do it without making them an adm...
Boa tarde! Fiz a compra no trello Business, e só fui informada após a compra que cada participante que eu adicionar eu tenho qur pagar. Eu gostaria de cancelar
Hi, I made sure to convert the file correctly to .ico. After uploading it shows that it has a transparent background in Confluence, but in the browser itself that background turns white. Any ideas w...
I was curious if you could track users in Confluence. Meaning someone goes in and "follows" or links to your page or shows you that they want to be added as part of a community. I kno...
Background Earlier this month, we upgraded our production Jira DC environment from Jira 7.13.11 to Jira 8.5.1. The instance is on the larger end of the scale (14,000 projects, 1.4M issues, ~ 10,000 ...
Is there a way to set the due date alert on a board so that the actual card is pushed to my email? Right now, on my test board, I have a due date alert set for 21 days before the deadl...
Has a Service Desk password policy been implemented?
Our service desk project is linked to a confluence space. If a customer is searching for a topic he is seeing the solutions from the knowledge base as expected. If the customer is clicking on the l...
Hi there! I found two ways how to integrate Jira Server Project with Slack to get an update notifications in dedicated Slack channel. Who knows what is the difference between them? It's seems like...
Hi, is there a way the kanban board to be sorted by the task? This will make it much easier to see the task and the sub-tasks below accumulated. At the moment, the kanban columns are sorted ...
I created workflow and added workflow scheme but I can't associate with project. I need active workflow but I don't know How to do it with this problem.
Today I tried to create a project in Jira. It is not allowing me to create a Classic project. Previously I could create. What is happening? Can you help me? I'm waiting. Thank you
Hi all! I am struggling with bulk import of subtasks from .csv in next-gen project. I created the file but I am getting errors due to parent ID (which should be correct and referring to the ID of the...
Issues created by mail handler are not getting the default priority from the project's priority scheme but instead they get the default priority from the default priority scheme. The mail handler is...
Created account on Trello.com and selected "Login with Microsoft account", which it turns out creates an Atlassian account. Ok. Just found out there is a Mac desktop app; downloaded it but can't fig...
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