Bulk creation of subtasks in Next-Gen project

[Alessandra Vita]

Hi all! I am struggling with bulk import of subtasks from .csv in next-gen project. I created the file but I am getting errors due to parent ID (which should be correct and referring to the ID of the story I want to link the subtask to).

Any suggestion?

Thanks a lot,

Alessandra

[Ste Wright]

Hi @Alessandra Vita

Tested this just now and it works fine for us - the fields in our file were:

• Summary
• Issue Type (mapped to Issue Type > Subtask)
• Parent ID (mapped to parent id)

If it's failing completely, is there a custom field involved? There is a known bug for this, see JRACLOUD-70949

If it's not this - could you provide the specific error you receive?

Ste

[Alessandra Vita]

Hi @Ste Wright  thanks for getting back. Tried as well but I get the following error: Subtask doesn't have a valid Parent Id selection. Issue will not be created , which is quite strange as I extracted parent id from Jira .csv in order not to mess up.

Best regards,

Alessandra

[Ste Wright]

Hi @Alessandra Vita

Are you using Parent ID or Parent's Issue Key? We use the parent's issue key which works fine.

Ste