Hi We are installing Jira Software on a new server After restoring from a backup file of the old server, we changed the base URL to match the new server. Jira Software works fine. But I can...
We need to edit the description field in this specific project where the field is auto populated when a client raises a request.
JIRA: 7.13.11 Scriptrunner: 5.6.8 We have just finished upgrading to the above and we are seeing a weird error in our logs: /rest/scriptrunner/latest/fragments/com.onresolve.scriptrunner.canned.ji...
Previously we had the ability to edit jira properties on our customers (this is an old screen those from the previous GUI) We were using this to a custom value to our customers so we would know...
Hi! We've been using JIRA for a while and didn't have problems with it till recently. Sometimes we notice that JIRA has been miscalculating the remaining time estimate. It should decrease the time ba...
Dear Community, I would move ticket automatically between request types. For example, i would move an email type ticket to other request type. Can you suggest some solutions for my ...
Hello. I run one by one: projects/Sample Kanban project/Project Settings/Report collection modules Add a notification collector when I press the send button the page will load again and not create....
Hi, Is it possible for a Card/Task/Story etc to change colour once it has gone over a certain amount of time? For example once moved from the Backlog to In Progress and hasn't moved bey...
Hi, I am trying to download a file from the repo downloads using curl, with the command: curl --user "{username}:{password}" -L -O bitbucket.org/{rest-of-url}/downloads/cover-precent.txt The ...
I'm using ScriptRunner "Script Listeners" in order to send notifications whenever a user or a group have been attributed a role or removed from a projet role. I tried listening on these events...
Im looking to set up servicedesk to allow email replies to ticket notifications, but not sure how it works for multiple servicedesk projects. So in Jira we have global mail setting set up to...
I would like to know if there is a good solution to sync in realtime data from Jira to Postgress and from Postgress to Jira. for example, when changing the status of an issue I would like that certa...
Hi, I have a problem/question. We have some AD accounts that need to access JIRA but others only need to access to the Service Desk as customers, but we want to use AD to unify the logins and the pa...
Hi! 3.7.0 (Build:#1270 - 2019-10-03) We configured a Generic Directory Server Directory in Crowd which gets users via LDAP. We are currently trying to find the right LDAP filter settings and...
Can we hide/restrict the activity-log from all other users? On the main page it shows Activity and in that it gives sub-point 'activity'. We would like to disable the access to view activiti...
Hello I want to integrate BPM'Online (Creatio) with JIRA Any link or steps that can help me to easily achieve this will be very helpful Regards,
Dear support, I am using epics with linked stories, tasks, subtasks and bugs in my project. I need a filter query for my board to show me all tickets relevant for on epic. I understand that S...
Hello Team, We are looking for an Atlassian approved add on for Jira which is similar to "Organize Capacity Planner". Pricing low compared to this one Good reviews (Performance and usability / ad...
How do I remove the extra Workflow schemes that are assigned to the one workflow? I have three assigned but only need one. Any help is appreciated. Thanks, Mechelle
We have attempted to configure Service Desk so that users can either send an email to a support mailbox that automatically creates tickets, or use a Helpdesk URL, or lastly create a ticket directly w...
So I created a new software project using the classic scrum template. I have been asked by my Lead software engineer to customize the workflow to mirror the way our Development team works. ...
Hello, how can I mount the webdav share in a linux shell on ubuntu? The share works with the MS-Windows-Explorer and thunar (a file explorer for linux) but when I install the davfs2 and try ...
I'm following the ScriptRunner template for configuring unit tests of my Script Field, which is working in Jira. I'm debugging the unit tests in IntelliJ using the sample project config that launches...
Assignment history is extremely important to my customer. For some obvious transparency and traceability reasons this is something they want to be able to track. In the past, I've created various "po...
Hello, I'm trying to create multiple versions for a migration from another tool to JIRA. Versions data are in French language and contain accents, that are difficult to upload in JIRA using...
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