Automatic move

Dear Community,

I would move ticket automatically between request types. For example, i would move an email type ticket to other request type.

Can you suggest some solutions for my problem?

Thank you so much.

Best,

Levente

1 answer

0 votes

By using Automation for Jira app (https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview) you will be able to move the request types automatically by using a rule.

Regards,
Kishore Kumar Gangavath.

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Hi,

Unfortunately, the Automation for Jira app does not work in this case, because the Jira does not allow this action.

Can you suggest some workwarounds for this?

Thank you.

Best,

Levente

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