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My bitbucket cloud is integrated with jira. From a historic and perhaps future release perspective, I have a set of commit ids that fall into a release. I would like to programatically or using an ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

From JIRA, how can I as an admin add multiple users (say from a .csv file)?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I'm currently using a free plan next-gen Service Desk project (Key: SVC) with 3 other users for incoming support questions. Some of these questions require an escalation to our engineering te...

• Question
• cloud
• jira-service-desk
• jira-software
• jira-software-cloud

One of my agents added a customer to portal customers for one of his projects. All of a sudden he noticed 25 other portal customers show up on his list of customers for his project. Is it possible if...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I added a "blocked" status to our project workflow but 3 members of the team cannot see the new column. I have checked users, permissions and roles and these 3 developers  seem to have the same ...

• Question
• jira
• workflow

Hi, Does Atlassian have a development environment, a platform where I can make it like the JIRA cloud that I have so that I can test things out. So i want to take everything in my current JIRA cloud...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

The value of the priority field is set automatically when a ticket is created. There are four values in the priority field and when I go to change the value no other option appears to change the valu...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

In my org, we had a disastrous outage, which resulted in little to no sprint work getting done as the teams were busy firefighting the outage issues. In this event, as product owner I am considering ...

• Question
• jira

I have administrator access to Jira. I want to set up an email address to track customer issues. I went to Project settings > email requests.  I am not able to click ' add an email address' ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have 3 BR numbers that do show up in JIRA but when I do a BR extract I dont see them . Any ideas what might be happening ?

• Question
• cloud
• data
• jira-core
• jira-core-cloud

When defining a private image to call during a custom pipeline, I am not able to parameterize the name parameter under image module.  We are allowed to parameterize the Username and Password fi...

• Question
• bitbucket-pipelines

Hi,   We have the following webhook url : https://**************/webhooks?token=TiIn7hMNmwma/9Fg3EW1akZQ+0Eeu9OBhZ4+/FVFEvQ%9d   When we perform the webhook, we get a 404 error (Client...

• Question
• jira-software
• jira-software-server
• server
• webhook

Hey ACE member,   Just a quick note to let you know that Super Fan pricing for Atlassian Summit 2020 registration ends this Friday, Nov 15th, 2019. This is the lowest price that will be offe...

• Discussion
• canada

I have not put my Service into Production yet.  Still tuning it.  I am looking for how to remove some fields from being display for an issue like Change-Detailed in the customer portal.. I ...

• Discussion
• new-to-jsm

Can we have an extra field on the Access Control - Add or remove IP addresses page that allows us to give names to each of our allowed IP addresses? It's impossible to organize and keep track of...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I created an automated application that automatically comments and transitions JIRA tickets. However, I am told to allow it so that a JIRA ticket just has a button to do this automatically. I was won...

• Question
• java
• jira
• jira-server
• server

We are using JIRA Software and with the current version, we are unable to sort and manage attachments on any JIRA issues. I can't sort by name/ date, ascending/ descending. I can't switch between Thu...

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to connect to MS flow to Jira using following option but it needed API Token. I did not see API Token or password option. Looks to me my MS flow is old version it seems. I have Jira serv...

• Question
• jira
• jira-server
• server

Up to July 2019 replies to and from the customer would change the workflow status to "Waiting For Customer" and "Waiting For Support". All of a sudden the status appears to be stuck on "In Progress"...

• Question
• jira
• jira-server
• server
• status
• waiting

My Jira sever email request account doesn't creates issues correctly after reciving emails from users. Problem comes from an email  requests account. After testing, we detected that when the ema...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi guys,   I have a page that will contain different sections, divided by panels, each panel has a page tree, referencing the content I want to display there. I want to display each page in t...

• Question
• confluence
• confluence-server
• server

I like Jira's feature of auto-linking a branch to a task if the branch has the same name as the task's code, however I have branches that were created before I used Jira and I am not inclined to rena...

• Question
• jira

We have a serious problem. Some end users on the client side have associated our personal names to a generic jira@MyDomain.atlassian.net address. Emails sent using this address never reach us, nor d...

• Question
• email
• jira
• jira-cloud

So I understand that the velocity chart will provide the velocity against a Jira Board for the entire team during different sprints.   I've couple of questions if that can be helped with: 1) ...

• Question
• cloud
• jira
• jira-cloud
• velocity

When an issue is created in Jira, we need to fire a Webhooks to share point to create the SharePoint folder for the jira issue. After creation, we should update the Jira issue with the SharePoint fol...

• Discussion
• atlassian-marketplace