Top

Hi all, I created a custom field for issues which has the labels format. I am trying to do a search for a particular label. Show all tickets which has XXX label. This wouldn't be exact.   Ex...

• Question
• cloud
• jira
• jira-cloud
• jql

Every day my organization has a call in the morning to run through a list of ~30 project managers, where we can bring up critical issues and such. The management of this call rotates among a few peop...

• Question
• confluence
• confluence-server
• server

How do you configure (or even turn off, or forward to another e-mail) the SD Bulk Filter? All of the e-mails it is catching and preventing from turning into tickets are not actually spam, and it is c...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello, I have reseted in Bitbucket my master branch to a certain commit(4b7b330).  The screenshot of the commits is attached. Is it possible to  delete the commit messages in the screensho...

• Question
• bitbucket
• bitbucket-cloud
• cloud

In one of our Scrum Master's Portfolio Plans, people are seeing Epics (in the Scope section) that were not selected.   They don't have a fixVersion, they are not in a Sprint, and they don't...

• Question
• advanced-roadmaps
• jira
• jira-server
• server

Hello. I have an installation of Jira v.8.4.1 with ScriptRunner installed, and I want to perform the following task. Create a button in scriptrunner (Web Item) that, when pressed, shows a specific ...

• Question
• jira
• jira-server
• scriptrunner
• server

I'm running Jira Server and Confluence Server and am working on creating a custom interface in Confluence to create and update Jira issues.  The applications have been linked via app links and a...

• Question
• application-link
• confluence
• jira
• jira-server
• server

Within the last week, we have seen a number of tickets/issues where an uploaded attachment is shown multiple times (same file 2 and 3 times next to each other). I thought this might be because the na...

• Question
• cloud
• jira
• jira-cloud

Hi  We have a Jira instance to track defects , unfortunately we don't have Reopen Status , we are trying to write a query or use any in built dashboard to calculate how many defects has been tr...

• Question
• jira-software
• cloud
• jira-software-cloud

Hi all, I'm trying to integrate our group's internal Gitlab CE server in the Sourcetree client, so far with little success and would really appreciate some pointers. SSH keys are setup between Gitla...

• Question
• gitlab
• sourcetree

Hi, I added the eazyBl add-on onto my JIRA cloud service desk. I am trying out for free. How do I delete it once I am done with it? Thanks. 

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I Cant Used @ to mention Users in comments   

• Question
• cloud
• confluence
• confluence-cloud

Hello Community, I am utilizing Listeners and have been trying to map what event Type ID stands for in the event object Listeners send over. Thus far I believe the following map: 2 -> Any field...

• Question
• atlassian-support
• jira
• jira-server
• listener
• scriptrunner
• +1 more tag...

Hi there, Is it possible to create a template to be used across multiple new boards? We have multiple client projects that require new boards but may have the same custom fields, tables and lists.&n...

• Question
• trello

If someone posts an screenshot in a comment of a pull request, does that image size count against the repository limit of 2 GB?  

• Question
• bitbucket
• bitbucket-cloud
• cloud

I have a master branch and release branches in my git repository which is hosted on bitbucket. I got a merge conflict when I merged release branch r1 into master. The merge conflict was only due to a...

• Question
• bitbucket
• bitbucket-cloud
• cloud

We are using Jira Service Desk Cloud and we have a customer, company EX, that wants to limit who from their company can submit tickets. Limiting access to the customer portal is no problem, but anyon...

• Discussion
• cloud
• jira-service-desk-cloud
• new-to-jsm

We have sequential statuses 1-2-3 and "time to resolution" goals set for each status (goal 1, goal 2, goal 3). For some reason time spent in frame of status 1 goal decreases time available for status...

• Question
• jira-service-desk
• jira-service-desk-server
• server

We are currently utilizing a Scrum-Ban approach in Jira. What I'm trying to figure out is if there is a way to rank stories by the priority of an Epic so we'll always know what the highest priority o...

• Question
• cloud
• jira-software
• jira-software-cloud

This is because we have setup an automated process to process bunch of issues and this is firing a lot emails every time there is some update on those selected issues.  My requirement is, 1. F...

• Question
• jira
• jira-server
• notification
• server

Hi I'm using the JIRA.JQL function but it is bringing unnecessary information on the first two lines, such as the time that was imported and the number of rows, this harms to generate graphics becau...

• Question
• cloud
• jira
• jira-cloud
• ms-excel
• ms-office-365

I've noticed when people have asked this question in the past, they are met with WHY? WHAT are you trying to do? Basically, I was playing around with it and creating projects to get a feel on how we...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I am trying to add a helpdesk email account hosted in Amazon WorkMail to could use it at my Jira Service Desk to receive Email requests. At the option "Connect a custom email accou...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Whenever I try to connect Adobe XD to JIRA Cloud, JIRA makes me create a new account using my email address but I already have an account using active directory which IS also linked to my work email....

• Question
• jira-core
• jira-core-server
• server

I need to change the color of the pie chart.    Blue - Complete Green - In Progress Grey - Not Started Yellow - At Risk Red - Blocked   In below it shows randomly for each stat...

• Question
• cloud
• jira-core
• jira-core-cloud