Telegram bot doesn`t sent notification when the task is created in one particular project and assigned to me. The project has the condition of viewing only of author and assignee. and even whe...
Hi All, Am getting an error on GUI saying like EOL health check has failed. I have attached an Error screenshot for your reference. Can anyone please suggest me on this how to overcome this iss...
I thought these are story points, but when i click and open in jira list view, i see much more story points
Hello, What do i need to do to get the labelsname readeble in the card. I only see the color of the label in the card and my gf can see the color and read the tekst of the label grtzz
In scriptrunner when I try to configure Script Field and I can only write script but can't choose script file because, when I click file, nothing is happening. In script console it works.
Our Scrum Board is removing our tickets and putting them back to the backlog. We have just started a new sprint and some had un-finished issues that would be carried over to the next sprint. When lo...
If we have rules in place in our mailbox that moves emails to a different folder , can Jira Service Desk process the mails (e.g. create a new ticket or add as a comment to an inssue) from that folder...
I have always downloaded to either Excel or Excel xlsx. Since yesterday I can only download to CSV.
Hello I have just started to use Jira Next-gen service desk software and faced with one problem. - Customer created the case using email. During creation he put two people in CC copy. - Engineer w...
We made some updates to our trello board but would wantto revert to the previous state. Is there a way to undo the last few actions committed?
According to the documentation smart commits for existing repos can be disabled individually. Questions is: there any way to disable them for all repos in one step, without having to click 1000 times...
We can query Jira by using a URL like this: https://jira.base-url.com/issues/?jql=project%3Dprojectkey%20and%20status%3DOpen This will usualy return result with Default columns of the current user....
I'm a Confluence 6.12.4 administrator (not experienced) and need to build a page in Confluence that contain only one large search field into JIRA Software (v7.12.3), like Google, need the possi...
Hello! I ve started playing with roadmap scheduling. I created a task with a required effort (original estimate) of 5days But when I calculate the scheduling other the time the task is scheduled...
Hi, I have a customer working with Jira Cloud where I am admin there but not a site admin so I cannot login as the user to check the problem. Some of the sprints containing issues from 2 projects, ...
HI I am not getting any ticket details in the webhook event attachment_created, attachment_deleted events. scenario :- While ticket creation attachments uploaded in description. attachments info wa...
Hi all, We are using the JIRA SAML SSO for our managed users in JIRA Service Desk who log in to administer tickets etc but for our customer portal we don't have anything in place. Ideally we would ...
Hello, I am looking for script in behavior in jira My requirement is when Priorities get changed then the comment is automatically updated in Jira ticket "your priorities changes to "medium...
I'm having trouble trialing Jira Software with Service Desk. The internal workflow is perfect but I can't seem to link it all together for customers. I must be missing something simple. I like the l...
I understand that we can have different user tiers for Jira and Confluence. If the whole company use Confluence but only the SW people use Jira, how will embedded jira information (e.g. JQL query us...
Due to my group ID has newly assigned, I need replace some page's restriction with new group ID. So I need to find pages with restriction by old group ID. (I don't need descendants of them eve...
Hello, we are in the process to implement Atlassian Cloud to Azure for Jira. Since we dont want to notify every user because we would like to test things first i want to know how we can verify our ...
I have intalled SourceTree but not working . When I go to "Use an exiting account" then it show as below Not loaded any page . when i go to "My Attalsian Account" then...
HI, I am using the JIRA users list from two direcotries. When I create user id manually with local jira user, we are able to assign to the right user. And the same is reflected in JIRA Datab...
Hi! Based on your frequent suggestions I recently converted my Trello account in an Atlassian account. Since that day I can't access my account. I manged to do it from an In Incognito page but to acc...
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