Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can the JSD Email Handler process emails from a different folder in the Inbox?

Mcoy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 30, 2020

If we have rules in place in our mailbox that moves emails to a different folder , can Jira Service Desk process the mails (e.g. create a new ticket or add as a comment to an inssue) from that folder instead of from the Inbox?

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events