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Hello,   One of our Jira Service Desks, intermittently is creating duplicate service requests from one email.  The email is sent only once, and only shows up in the audit log once, proce...

• Question
• jira-service-desk

So here is some info before I get started....      1) All users in our environment have been added using LDAP   2) We are using an email address with Office 365 as our sup...

• Question
• jira-service-desk

Good morning all!!! I have a question/problem that I have. I have set in a custom transition called "In Progress"  a post function  for a cutsom event (named group notification) this even...

• Question
• cloud
• jira-software

Hi all, I work in a Jira next generation project. In one of our projects, we don't use the board for typical status but for different work steps. As written in the Jira description, the last colum...

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• board
• cloud
• done
• jira-software
• next-gen
• +1 more tag...

While in the Gantt view in BigPicture, the non-working days columns (e.g. for weekends and public holidays) do not show as shaded. Is there a setting to enable this or is this a bug? Please tell me t...

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• big-picture
• cloud
• jira-software

Hi, I've setup Crowd integration and also enabled SSO for the following applications: jira bitbucket bamboo confluence   following this documentation: https://confluence.atlassian.com/cr...

• Question
• confluence
• crowd
• sso

Good afternoon, I encountered a problem, in notifications about changes in objects, in addition to the username comes JIRAUSER *******

• Question
• addon-com.riadalabs.jira.plugins.insight
• atlassian-marketplace
• jira-service-desk

Hey there!  For company needs, we're in the progress of moving from Server Wiki to Cloud Wiki solution. While export/import of spaces I've faced the following case:  1. I've imported spac...

• Question
• cloud
• confluence

I have a business group who wants to use a non standard issue type in the plan, called Feature.  What are the cons in using an issue type that is not standard? Limitations? If I add it to the pr...

• Question
• advanced-roadmaps

Hello Everyone! From the Epic/Initiative level where there are child issues (e.g. stories, features (non-standard issue type, tasks, etc.), is there away to change the target start date on all the c...

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• advanced-roadmaps

Hi all   I have set up SSO with Citrix Gateway Service. When I access the site and log into it, I get redirected to the IdP and authenticted OK but then get the following error.   &nbsp...

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• cloud
• identity-manager

I see there is a Githup powerup, but it doesn't appear to support Github Enterprise.

• Question
• trello

Hi, I have  added an excel speadsheet to Confluence with the Excel Macro. Now I want to diplay a chart of that table: Monate Werte Nov 19 242 Dez19 150 Jan20 192 Feb20 175...

• Question
• confluence
• new-to-confluence

I am working all day with Confluence and I get a lot of this notifications: "Session expired": And "Something went wrong" Additionally the Page Tree does not load up....    

• Question
• cloud
• confluence

Hi all   When I set up the SSO with Citrix Gateway Service and launch the application, I get a file download prompt. Has anyone seen this beofre? How can I prevent it from happening? After sav...

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• citrix
• cloud
• identity-manager
• sso

Hi there, im having trouble with start and end dates in my plan.  It appears that only current or upcoming sprints are pre populating the start and end dates, and being visualized in the roadmap...

• Question
• advanced-roadmaps
• cloud

Hi All, I am using this API to email the user. url = "https://$BASE_URL/rest/jeti/1.0/email" requests.post(url, auth=(settings.JIRA_AUTH), json=data, verify=False, headers=headers) The proble...

• Question
• api
• email-this-issue
• jira
• jira-server
• server

Similar to https://community.atlassian.com/t5/Bitbucket-questions/How-to-prevent-Pipeline-build-when-a-new-branch-is-created-off/qaq-p/787027 which has no answer.   We are loosing a ...

• Question
• bamboo
• branch
• jira

Hi I have multiple JIRA ticket numbers , some starting with OP - , INC- and XYZ- Example: OP-12345 INC-12345 XYZ-12345 How do we include tickets starting with OP- only and exclude tick...

• Question
• jira

I'm running Jira Cloud and run a monthly backup.  The process involves running the backup process and it produces a zip file with two files in it (activeobjects.xml and entities.xml). I noticed...

• Question
• cloud
• jira-software

I am trying to share one of my Trello boards with team members, and also save my log-in details on LastPass. For some reason, Atlassian keeps pushing itself into the log-in process, when I don't have...

• Question
• trello

Hi I have multiple JIRA ticket numbers , some starting with OP - , INC- and XYZ- Example: OP-12345 INC-12345 XYZ-12345   How do we include tickets starting with OP- only and excl...

• Question
• jira

Hello, I am trying to change the Org admin which was set to a previous employee that left to a new user (myself). Unfortunately, there is only one Org admin setup: the ex-employee. I do have access...

• Question
• identity-manager

I need to get my Confluence license. I upgraded from 7.4 to 7.6 and it says it cant start because there is no license present, therefore I cannot get my server ID to plug into the licensing portal to...

• Question
• confluence

Hi I am having issue of migrating our test cases from Jenkins to bitbucket. We have been running it using robot framework. We are generating 3 files:  Output: /opt/robotframework/reports/outpu...

• Question
• bitbucket-pipelines
• cloud
• report
• test