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Account Problem

Alihan Özben
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March 23, 2026

Hi Trello Support Team,

I am having trouble accessing my Trello account. My company recently migrated to Google Workspace, and as a result, my original email address has been turned into a "Conflicting Account" by Google.

The main issues are:

  1. Trello is sending verification/login emails to this temporary address, and I am unable to access a mailbox for it.
  2. Even though I can log in to Google with these credentials, I cannot receive the emails required to authorize my Trello login.
  3. I have a new corporate Google Workspace account with the same email address, but it is not linked to my existing Trello boards.

Could you please help me update my Trello account's email address or merge it with my new corporate identity so I can regain access to my boards?

Thank you for your help.

Best regards, Alihan Özben

1 answer

0 votes
kh-federico
Moderator
March 23, 2026

Hi @Alihan Özben

I removed your personal information for your protection and because it’s against our Community Guidelines. Please take a moment to review our guidelines so you're aware for next time. Thanks!

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