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By default, Service Desk Cloud provides a number of gadgets and reports.  We've just installed an on-prem version of Service Desk and all these gadgets are missing. Why are they missing, and ho...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi all   So we have a few company acquisitions that use domain aliases, with one Universal Principal Name in our Azure AD (we'll call this maincompany.com).   To explain, all of these u...

• Question
• access
• cloud
• domain
• email
• identity-manager
• +3 more tags...

Jira only reads the From header to generate a ticket.  however when AWS AES forwards an email it requires that the From address be a verified address and so therefor will not allow the original ...

• Question
• cloud
• jira-service-desk

If you have been around the block in software development for a couple decades and at least tried to stay on top of current events you do not have many Arthur C. Clarke legal (https://en.wikipedia.or...

• Discussion
• ace
• ace-berlin
• ace-brandenburg
• europe
• germany

Hi!  From boar settings, I added due date button in card layout and issue detail view but this button has not appeared on the card :((  Can anyone help? 

• Question
• cloud
• jira-software

Existe um problema nos meus cards com relação a arrasto de cartões para lugares errados ou por pessoas não autorizadas, eu gostaria que em um quadro de 20 pessoas, apenas 2 conseguissem mover os cart...

• Question
• trello

I logged into my Trello app with Google after an upgrade and created a new account by mistake. I have already got an account but have changed my browser so my login details were not available and I w...

• Question
• login
• trello

I setup a filter and I am trying to share it with a multiple projects but of my 10 projects only 5 are showing in the drop down to choose from.  All projects are set to Software Project not sure...

• Question
• cloud
• jira-software

I wonder if it is possible to echo what were the modified paths between two pull requests using the new feature "changesets"   I have something like that in mind: - step: name: st...

• Question
• bitbucket-pipelines
• cloud

Hi! I am an administrator. When deleting a label from a page, an error occurs: You are not permitted to perform this operation.    

• Question
• confluence

Hi   We're developing a new portal and we find a problem with the issue view on customer portal side. We have hide some fields on customer create issue screen using Scriptrunner Behaviours, a...

• Question
• behaviours
• customer-portal
• field
• jira
• jira-server
• +4 more tags...

Hello, I want to increase the max size of the Word Documents that can be imported to my Confluence space, which only is 20mb, but my word documents are often bigger than 20mb. I tried this through ...

• Question
• confluence
• confluence-server
• server

When the active direrctory user is restricted to "log on to" some computers, he cannot login the confluence.  But when removed the restriction, he can login successfully. How can he login conf...

• Question
• confluence
• confluence-server
• server

Hi, I'm managing JIRA access using an external SSO provider, and I have custom groups where I'm adding people according to their teams. Everything works just fine (including project permissions), a...

• Question
• cloud
• dashboard
• jira-software

Hi All,    We have a number of boards that I would like to generate reports from. These need to be in table format for ease of readability.  I can generate the correct markdown to f...

• Question
• trello

Hello I want to increase the time spend on an issue when the issue is changing its status. For that purpose, I'm using script runner post function with following script: def issueKey = issue.id ...

• Question
• cloud
• jira-software
• scriptrunner
• time-tracking
• workload

In Insight I would like to make a daily backup of a certain object type. What is the best way to do that? Is there such a function in-built or should I use an automated groovy script?

• Discussion
• new-to-jsm

Hello! We are using Jira as bug and task tracking system. And we're using Testrail as test management system. We have connection between our Jira an Testrail. But now we need to connect our Jira to ...

• Question
• jira
• jira-server
• server
• testrail

Hi, I would like to know if it is possible to filter (JQL) for issues exceeding a defined number of days/months in a specific status? "- For example: Project=XYZ AND Status=InProgress AND time-in-s...

• Question
• jira
• jira-software

I would like to receive updates for changes to tickets if i created it or if I am the assignee. I get slack updates However when i create a ticket and i make a number of edits to in a short period ...

• Question
• cloud
• jira-software

I would like to change the "request created" response a client receives across around 70 service desks, is there a way to change across all of these or do I have to update each individual SD? We hav...

• Question
• cloud
• jira-service-desk

Hi all,   I am trying to create a Queue for our approvers. The Queue should show the users only issues which require his/her approval.   Till now, I have this: issuetype = Change A...

• Question
• jira
• jira-server
• server

Hi All, We are using Jira Cloud and want to explore scripting feature in Jira. We are new to this feature and not sure how we can explore, few question we have  1. Is it necessary to have a s...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   There is no option for Jira local user to change their own password (see screenshot)          

• Question
• jira-service-desk

When I click on the all issue menu in jira, a page opens. I want to update the 'created' and 'updated' fields belonging to the topics from the database. I showed the fields I wanted in the picture ...

• Question
• jira
• jira-server
• server