When I am trying to upload the attachment in Jira ticket, its not getting upload... why ? Please help
Hello! When turning email messages into requests it converts the html input into wiki markup like that: Freundliche Grüsse Name Name ‑‑ &n...
Hi, One of our users' ticket creation screen is not updating to the latest version - this being after the screen scheme, and field scheme were all changed. For any other user, this is update...
Since last Friday, May 2nd, we have noticed that the IS_PUBLIC field within the COMMENTS table always appears as FALSE, regardless of whether the Jira ticket has internal or external comments. Could ...
Hi , can someone tell me if counting comments in an issue/ticket is possible by automation? If yes, please do share the steps
Hey Atlassian Community! 👋 We just had May the 4th (aka Star Wars Day) and whether you’re a big fan of the saga or have just heard phrases like “May the Force be with you,” we’ve got a fun o...
When opening any task details, i am getting this error We couldn't connect to that work item. Make sure that this work item actually exists in that project. If it does, try again in a few minut...
I would like to autopopulate issue key to form issue field/ summary field while form is loading https://test.atlassian.net/jira/software/c/form/87151667-4941-4750-942f-d3eb03e3d6e4?summary-f...
I have created a new work type called “Feature.” I would like to add child work items to the existing tasks in my backlog. Additionally, I need to maintain the following work‑type hierarchy: Epic ...
{"errorMessages":[],"errors":{"customfield_14716":"Error parsing time: YYYY-MM-DDThh:mm:ss.sTZD","customfield_14717":"Error parsing time: YYYY-MM-DDThh:mm:ss.sTZD"}} we are getting the above ...
Hi, I created a complex form for site analysis. It works great when I'm working on a laptop or desktop PC, but once I switch to Jira for Android, all my forms are opened as PDFs and it's impossible t...
Here is the workflow that i am trying to implement both for issues already created and those getting created new. 1. I have a work item (story) holder with all required subtasks and other details cr...
Hello Community, We have a client using the Jira Service Management (JSM) portal who occasionally encounters an error upon login. Interestingly, the issue is resolved simply by refreshing the page, ...
I am working on Creation of an Automation to manage Vuln management, My requirement is : 1. If a bug is created and if it is 21st day from the creation and still open, then it should ...
Bonjour, Nous nous sommes aperçus que nous avions deux affichages différents entre les collaborateurs. 3 ont un affichage détaillé lorsqu'ils ouvrent une carte: tandis que le derni...
When using Automation Edit Issue field, the choose fields dose not show Plan Target start nor Target end. It does show a related custome field I've created, named "Target duration". How can I have Ji...
In a Kanban board I try to display with a JQL query the work items included into some Epics. It works for some but not for others. All of them include work items. JQL like: parent = ABC-12345...
On a newly created structure, I need to add a time range. I created a dedicated new custom field (number type). No I am not able to format it to duration (not with a formula nor with the built in s...
Every time I change anything in search field of the "File Status" window, search filters are always defaulting to "All files, sorted by file status". We have a really big repository and when search "...
Hi Atlassian Team, I have following problem which I hope you can help me solving it :). We are using our JSM Tool for our own Customer Support. A ticket will be trigged when a custo...
Hello! Did anything change in the user permissions for Site admin & User access admin? Me being Site admin & User access admin I cannot suspend access to existed Jir...
A lot of jira projects using one priority scheme changed to another priority scheme, how can i change it to previous priority scheme there were 300+ projects
Hi everyone I have a problem, for example if I make remarks in the pull request and I uncheck the merge button and always activate, I can merge the pull request regardless of the state of my tasks,...
I am developing a plugin for Bitbucket Data Center 9.1.1, when launching the local development server with "mvn bitbucket:run" I get the following error: [INFO] 2025-05-05 10:35:15,496 ERROR [spri...
We have a company account in JIRA, and we are using Service Management for our project. For the past two days, I’ve been unable to log in. When I navigate to the URL, the page keeps reloading continu...
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