If you’ve ever worked with Jira, you already know this story. A project lead messages you and says, “Hey, John can’t access the board for Project ABC. Can you check what’s wrong?” It sounds simpl...
Hey there, Community! As a newlassian, it’s been so amazing to see all the ways folks have been using Rovo the past three months. We even coined a spin-off term inspired by IYKYK–if you Rovo, you kno...
🤖 Rovo Support Agent (Level 1): Assisted Ticket Handling 1. Ticket Creation A customer submits a request via the JSM portal, email, or chat—the usual entry points. ...
How AI and Jira Service Management Can Improve Request Routing One of our clients recently shared a recurring challenge with their current help desk system: despite having well-defined approval wor...
I recently took an amazing course on building custom GPTs (shout out to Hilary Gridley!), and it really got the creative juices flowing for things I could build using Rovo. So I got experimenting, an...
Note: this article duplicates The five stages of Rovo - Atlassian Community unfortunately merging articles isn't possible anymore and now both posts received comments already. Sorry for that! ...
I bring to you the five stages of grief Rovo. This reflects my personal journey and mine alone. For more constructiveness skip to the last heading and for discussions jump to the comment section! ...
Hey folks! Janessa here from the Rovo Team with a few quick tips for Rovo automation. ✨ Ever opened your Jira backlog and thought, “What is this ticket even about?” If you’ve ever felt lost in a se...
From automating ticket readiness checks to understanding usage credits, we’ve captured the most frequently asked questions from this month’s sessions. 🎥 Watch session replay 📚 Explore mor...
Hi everyone! Howard Li here with some sweet updates to Rovo Chat, built from your feedback to make your workday smoother, smarter, and more connected. I’m sharing three of my favorite updates here,...
Atlassian has always been at the forefront of innovation, bringing automation, collaboration, and AI into the heart of modern teamwork. The latest evolution, Rovo AI, is no doubt an exciting leap for...
Hi Rovo community! We’re excited to announce that the Rovo Connector for Confluence Data Center is now available on 9.2 LTS! 🥳 If you run products on Atlassian ...
From how to create page templates with agents to whether LLMs train on your data (spoiler: they don’t). We’ve captured your top questions this month's Rovo Studio: Smart Agents for Confluence...
Rovo – your AI teammate – has a new skill! We are pumped to introduce the Deep Research feature in Rovo. It's designed to take on the kind of deep-dive projects you’ve been putting off—those ones t...
TL;DR What is this? Rovo Real Talk is an interactive 45-minute live session designed for admins of Rovo to connect with Atlassian’s AI experts. Join us for a casual, engaging discussion where you can...
Adopting Rovo solo? You may get started—but staying consistent is tough. With a community-led class you get shared strategies, faster confidence, real-time Q&A, and peer support. R...
You brought the energy and the questions — from how Rovo handles blocked users to Data Center integration and agent behavior quirks. We've rounded up your top Qs (and real answers!) from the class. b...
Hey folks! I recently hosted the Unleash your team with Rovo webinar. Missed it? You can catch the replay here: Watch on-demand ▶️ It was awesome to see so many folks excited to learn ...
The Atlassian Community has been abuzz with talk about Atlassian Intelligence and its transformative potential. To keep you informed and help you leverage this exciting development, I’m here to break...