Can Rovo Index SharePoint Pages? [Champions Slack Insider]

[#1]

This is a big one for enterprise teams from @Paulo Ramalho :

“Can Rovo index SharePoint intranet pages—not just documents?”

Short answer: No, not today. And you’re not missing anything.

What the SharePoint connector actually does

Today, the Rovo SharePoint connector can index:

• Documents (Word, PDF, etc.)
• Files stored in SharePoint

It does not index SharePoint pages (intranet pages, site pages, etc.).

Why this is a gap

For many organizations:

• SharePoint is the intranet
• Key knowledge lives in pages—not files
• Documents alone don’t represent the full picture

So even with the connector: You’re only indexing part of the knowledge base

“Can we just crawl the site instead?”

This is the common suggestion—but here’s the reality: It usually doesn’t work.

Why?

Most SharePoint intranets are:

• Behind SSO
• Protected by MFA
• Using modern authentication (OAuth)

Rovo’s web crawling (CSM agent):

• Works only for public sites
• Or very simple auth (basic auth)

 Which SharePoint Online does not support for pages

So what does work?

Only in this scenario: If SharePoint pages are truly public (no login required)

Then:

• The web crawler can index them
• But with limitations:
  • Respects robots.txt
  • Limited depth
  • Struggles with complex pages
  • Not fully reliable

Current workarounds customers are using

Until native page indexing is available:

1. Export pages to documents

• Convert key pages to Word/PDF
• Store them where the connector can index

2. Mirror high-value content

• Sync critical pages into Confluence
• Use Rovo where it performs best

3. Prioritize “indexable” knowledge

• Focus on structured, document-based content

None of these are perfect—but they’re the current reality.

What about roadmap / ETA?

Atlassian has acknowledged: SharePoint page indexing is being worked on

But: No public ETA yet

Champion takeaway

If your customer says:

“We want Rovo to understand our SharePoint intranet”

The honest answer is:

• “Partially today (documents)”
• “Not fully yet (pages)”

[Josh]

@Dr Valeri Colon _Connect Centric_ this is another question that's been bouncing around in my head and answered before I even had an opportunity to ask it. ☺️