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Do Opsgienie phone Integration rules carry over when it is merged with Jira Service Management?

Kiranmayi Yalamanchi
Kiranmayi Yalamanchi
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August 22, 2022

Hi,
We are going to merge our Opsginie with JSM and wondering if/how the phone Integration rules are moved to JSM?

Thanks

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Nick Haller
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2022

Hi @Kiranmayi Yalamanchi ,

I believe the Incoming Call integration(s) would become unusable or lost since it is not available with any JSM plans at this time. There is an open feature request for this functionality within JSM plans you can follow, watch and vote for here: https://jira.atlassian.com/browse/JSDCLOUD-9563

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Kiranmayi Yalamanchi
Kiranmayi Yalamanchi
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August 24, 2022

Thanks so much, @Nick Haller 

Will vote for the feature.

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