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No alerts after SCOM inetgration is set up

Pieter Swildens August 25, 2022

After we have installed the SCOM Intergration on SCOM environments and running the opsgenie.ps1 (adjusted with appropiate api key) on scom environment, none of teh alerts are sent to opsgenie. What now?

1 answer

0 votes
Zeeshan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2022

Hey @Pieter Swildens ,

This issue may require further investigation of your SCOM integration configuration so I may suggest you to reach out to Opsgenie Support Team via https://support.atlassian.com/contact/ so they may further assist you accordingly.

Best regards,

Pieter Swildens September 19, 2022

Thx Muhammad.

Dwayne Ryder
I'm New Here
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February 18, 2025

so I recommend enabling the debug logging in the code, and restarting the services on the notification server.

I find at period it just stops working, i have to restart services etc.

the notification system is not designed to do this, there are all sorts of issues you encounter like the 5 parallel processes that can be hit stopping notification working. even upping to 100 I found it often complaining it was trying to run over that.

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