Opsgenie

Urgent Many of our colleagues are having issues in accessing Opsgenie and we are getting a weird error messages from Opsgenie  

• Question
• cloud
• opsgenie

We are trying to automate our incident response and incident capture work flow. Is it possible to do the following ? 1) Create an Incident in Jira Service Management when an alert is created in ...

• Question
• cloud
• opsgenie

I'm working on getting an integration with CloudWatch working. I see a previous alert that was fired off but it's a few months old and I don't have the log entries for this alert.  Is there any...

• Question
• alert
• aws
• cloud
• cloudwatch
• opsgenie
• +1 more tag...

  Hey Atlassian Community!   We’re excited to announce our first agile & DevOps event – Atlassian Presents: Unleash. Join us in person on February 9 in Berlin, or t...

• Article
• opsgenie

Hi, I am running Opsgenie v3.5.8 on Android 11 (OnePlus 7). The documentation https://support.atlassian.com/opsgenie-android/docs/customize-notification-sounds-on-an-android/ states that I shou...

• Question
• android
• cloud
• mobile
• notification
• opsgenie

Hello all! Long time watcher, first time asker(questioner?, requesting help-er?)! I am looking for a way to allow every users (or a dedicated role) within Opsgenie to allow a user to see all avail...

• Question
• cloud
• opsgenie

Hello What is the process of creating Incident. Do we just  Create JSM ticket in JSM Portal Create Incident in OpsGenie Manually link OpsGenie ticket to JSM ticket   Or is there au...

• Question
• opsgenie

Hi there, I can see the users page but I would like to export the all users to chuck into Excel to be able to filter against the various status (Active, unverified etc).  Need to just show this...

• Question
• cloud
• opsgenie

In the WebUI there is an option to create or associate an incident from an alert. In the mobile app i cannot find this. Associating alerts to incidents is a great way of automaticly filling in deta...

• Question
• opsgenie

I'm working on alerting from Azure to Opsgenie. The severity options on the Azure side map from 0-4 while the Opsgenie priority maps from P1-P5. I tried setting "Priority" in the integration to "Cust...

• Question
• azure
• cloud
• opsgenie
• priority

Since it is reoccurring every month and we need to create tickets to change the PO, it is time consuming and inefficient. I wish it would be as easy as for the other products Atlassian offers, just u...

• Question
• billing
• cloud
• opsgenie

I want to extract charecter from below string and use in Tag tun-charectertoextract-xxx-"Charetertoextact"-xxx-xxx

• Question
• cloud
• opsgenie

I'm working with a Datadog integration (primarily for synthetic monitoring).  It is set up and working fine, but something doesn't feel right about the limitations of how we currently have it se...

• Question
• cloud
• opsgenie

I'm trying to query the Opsgenie python API based on time range but I don't see any API that supports the action.

• Question
• cloud
• opsgenie

Our on-call schedule rotates at midnight. I've been trying to create a notification rule for Schedule Start notifications that only notifies the person on-call on the previous day during business hou...

• Question
• notification
• opsgenie
• schedule

We see there is a "notify next user (in rotation)" but this isn't quite what we are looking for.  For example, say we want the primary rotation to be a senior developer role and the backup rota...

• Question
• opsgenie

Need help how i get to know who made changes in Teams integraion either deleted it or modify it.  Do we have Audit viewer for Opsgenie.

• Question
• opsgenie

I am getting the above error prompt when trying to integrate Twilio based incoming call routing with OpsGenie. The Twilio credentials and phone number are correct and verified. Can someone sugg...

• Question
• opsgenie

Hey, Where should I define what triggers the alerts in Opsgenie For example - If I make a comment or any other change in the Jira ticket (associated with the Opsgenie incident) it triggers the aler...

• Question
• opsgenie

Hi! I'd interesting in is it a way to get SLA value with Java API in the same format as it shows on SD (included svg icons). I've inspected the SlaInformationService and find out that we can get ge...

• Question
• data-center
• jira-service-desk
• server
• sla

HI all,  We send a regular e-mail heartbeat to OpsGenie from one of our mailservers, have been for years, no issues.   Last night we got the following in our logs: Nov 25 10:00:02 mai...

• Question
• opsgenie

Hello,   I have subscribed with Free plan and see Armenian number voice notification option is not available for my plan. I am curious how much it cost Armenian phone number option for v...

• Question
• opsgenie

Good Morning, Is there any possible way to raise tickets from OpsGenie directly into our Jira Service Desk project?   Ideally i would like to have an alarm in OpsGenie and if needed, we can s...

• Question
• opsgenie

We are trying to use OpsGenie to manage alerts in our command centre, but I'm having issues with the automatic incident creation. Ideal solution: alert comes in more alerts for the same issue arr...

• Question
• incident
• opsgenie
• rule

Hi there, I have an Opsgenie-Eventbridge integration running and am successfully getting alert data flowing through to AWS. The issue I'm having is for some types of alerts (e.g. Close and Acknowled...

• Question
• opsgenie