Opsgenie

Hi Folks, Greetings of the day. We are facing challenges with Opsgenie Integration: Webhook alerts not creating any incident on Statuspage. We've successfully established a Webhook integration bet...

• Question
• opsgenie
• statuspage
• webhook

  We've successfully established a webhook integration between our vendor, Poly's, status page and Opsgenie. This integration enables us to receive alerts from Poly's status page directly into ...

• Question
• atlassian-guard
• atlassian-marketplace
• atlassian-sdk
• atlassian-support
• community
• +5 more tags...

Hello team, We are using Opsgenie to get alerts from the vendor's poly Status page ( Poly Cloud Services Status (plcm.vc) ) , to receive alerts we have used webhook integration with poly s...

• Question
• opsgenie
• statuspage

We have a free account with four users.  We have a single team and a single routing rule. That rule says IF for any received alert THEN route to On-call Schedule ELSE route alerts to Escalation ...

• Question
• opsgenie

Hi I have a Jira Service Management with Premium plan which includes Opsgenie fetaures. So it is not a standalone Opsgenie. I would like to set up the integration for Incoming calls but I have some ...

• Question
• opsgenie

I am working on a project which requires getting on-call data from multiple teams in Opsgenia to be written into an Excel file I have managed to get the name day date and team name however I can't se...

• Question
• cloud
• opsgenie
• rest-api

How we can integrate opsgenie with MS MyAccess? We desires integrate MS MyAccess with opsgenie to users can request access for use opsgenie throught MS MyAccess.   Is there any doc about it? T...

• Question
• opsgenie
• permission
• sso

In my company, we have integrate opsgenie with Azure AD to authenticate users with SSO, but, we have intentions that users authenticate and receive permissions(roles) in opsgenie automatically, its i...

• Question
• azure
• cloud
• integration
• opsgenie
• sso

This article aims to gather and provide a summary of the activity logs of the alerts created via the Incoming Call Routing integration in different scenarios.   High level summary If th...

• Article
• call
• integration
• opsgenie

When looking at Incoming Call Routing > Incoming Call Usage per User, why don't Incoming Calls and Total Calls match? What is the difference between the two?

• Question
• cloud
• opsgenie

Almost all of our incident responses require multiple users to share their screens at the same time. While the OpsGenie Conference Bridge is a great tool to keep all of the incident information in on...

• Question
• opsgenie

Hi all  New OpsGenie user here - still get up to speed with everything. Ive tried searching but its not helped me in my quest so far. Is it possible to configure some sort of alert message de...

• Question
• opsgenie

What is the retention time for alerts in Opsgenie and can it be configured?

• Question
• cloud
• opsgenie

The Opsgenie debug logs can be extremely useful when Opsgenie isn't working the way you expect. The debug logs can tell/show you: Why an alert wasn't created Why an alert wasn't closed or ack...

• Article
• opsgenie

This article will provide a simple guide for how to format the Opsgenie alert content when it is passed to the Microsoft Teams integration side. This article will cover three formatting examples: ...

• Article
• integration
• ms-teams
• opsgenie

OpsGenie priorities default to P1-P5. My other systems use P0-P4. I was wondering if it is possible to rename the priority levels from within OpsGenie. Having consistency or the ability for custom le...

• Question
• cloud
• opsgenie

In our group we crentralized alerts and incidents for all company's group in an only account. we have a confluence for each company, can we create post mortem of incidents from this centralized ...

• Question
• cloud
• confluence
• integration
• opsgenie

How can it be restricted for a user or RotaAdmin of one team to change the routing alerts for another team. So if I am the RotaAdmin of Team A and then there is another Team B so how to restrict mys...

• Question
• opsgenie

While working on Incidents and writing postmortems, teams are adding/creating issues in Jira with the "has action item" link type under the "Jira Software issues".  What I would like to do is f...

• Question
• cloud
• opsgenie

When I create an incident which is open, I do not have option button "Create Slack Channel on the right side of the page inside the Incident page. How to solve that problem now?  Thank You forwa...

• Question
• cloud
• opsgenie

Where/how to I find OpsGenie SEN (Service Entitlement Number) ?

• Question
• opsgenie
• cloud

Misconfigured integration actions are the most common reason for Opsgenie not behaving the way you are expecting, particularly with alerts not being closed, acknowledged, or created. However, befor...

• Article
• opsgenie

Hi team, I have duplicated a rotation in the schedule. Then on the original rotation I have added an end date to correspond with the new rotation start date. Then when trying to delete the overrid...

• Question
• cloud
• opsgenie

I apologize if this was asked and answered before,   I need to send Opsgenie notifications to multiple teams (for the same alert), using only one Icinga integration. I see multiple mechanisms ...

• Question
• cloud
• opsgenie

I need to be able to audit our team's Email Integrations that we have configured in OpsGenie because I need to be able to audit them and confirm my critical jobs, identified in specific CREATE and IG...

• Question
• cloud
• opsgenie