Opsgenie

For a single alert we are getting multiple escalation calls by saying “alert is acknowledged, alert can’t be acknowledged.”

• Question
• opsgenie

Hi, I'm experiencing an issue with automation that I created. It was working just fine but due to some problems in our organization, all of the automation rules must have been restored and since the...

• Question

Hi, Does anyone know a method to completely replace a person in rotation, while maintaining the original rotation. If i remove a person in rotation, and then add a different one, the whole rotati...

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• cloud
• opsgenie

how can we close all the alerts from opsgenie console in one go, like now i am allowed to only close 1000 alerts at a time. 100000 alerts have been piled up and its diffcult to delete in batch

• Question
• opsgenie

I'm trying to understand what all the options for alert filtering mean. The reason is, I'm setting up alerts based on pipelines, for which there are no pre-made alert filters so I have to use some ot...

• Question
• cloud
• opsgenie

...bsp; {{_parsedData.findings.substringBetween("Resources=[{","}]") }}  and I got "Partition=aws, Type=AwsRdsDbCluster, Details={AwsRdsDbCluster={StorageEncrypted=true, ClusterCreateTime=2023-08-2...

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• opsgenie

I am using Maintenance policies for scheduled holidays and have corresponding alert policies that point to special escalation policies and/or on-call schedules. However, I would like to disable the o...

• Question
• cloud
• opsgenie

We manages a cloud-based system monitoring tool.  The tool feeds into OpsGenie.  OpsGenie has integration to automatically publish to StatusPage.   One challenge is the message/descr...

• Question
• integration
• opsgenie
• statuspage

Hello, I'm trying to find a way to customize incidents' priorities in OpsGenie based on the information imported from Jira. The integration I've made doesn't seem to import the priority field from J...

• Question
• cloud
• opsgenie

Hello,  We want to integrate an automatic flow with opsgenie, that will allow us to update Status page faster.  The flow:  1. Opsgenie triggered due to services overload/ network er...

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• cloud
• opsgenie

Hi, I am trying to filter alerts with empty note field. I tried many ways but none seem to work. Some examples   notes:null   notes is null   NOT notes  

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• cloud
• opsgenie

I am trying to set a fair alert assignment to rotate between team members in round robin while keeping another rotation for on-call is there a way to rotate alert assignment like round robin automat...

• Question
• opsgenie

Dear community,  I have just upgraded our Opsgenie account:  https://limehome.app.opsgenie.com/ from free (5 users) to Essentials (with 1 user, my user: kmar.benabdallah@limehome...

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• opsgenie

One of our teams is using a new separate Jira instance, and they need to connect to Opsgenie.  How can we change the Opsgenie integration to point to the new site? We no longer want it on the o...

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• cloud
• jira-software-cloud
• opsgenie

Hello all, I want to extract specific information from the Resources array in AWS Security Hub findings and use this information to create more detailed alerts in Opsgenie. I want to include detail...

• Question
• opsgenie

Hi all, I'm working on an OpsGenie implementation with ServiceNow, and realized that the documentation for setting up the integration (https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-w...

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• cloud
• opsgenie

Hi everyone, I have the following question: - trying to integrate OpsGenie with Gitlab and while I can receive alerts from Gitlab (for example, notification about merge request), but I can't automat...

• Question
• cloud
• opsgenie

Hello everyone,    Recently I faced a problem with notifications in Slack. I have an AWS SNS topic which fetches alerts from alertmanager, and this couple works well because I can get an ...

• Question
• aws
• opsgenie
• slack

...bsp;       },                     "returnData": true                 }     &n...

• Question
• event
• opsgenie

ho can i add the attachment part of the description , i know it is appended but it not convenient to see it in the ticket, specially the app, that why i am trying to add it part of the desc...

• Question
• cloud
• opsgenie

Hello Atlassian Gurus, Ops genie is heavily relying on the Services Object Schema in Assets. Services schema is somewhat limited in its content, and we require some additional flexibility in the en...

• Question
• automation
• opsgenie

Hello,   I'm having trouble to manage tags for the alert. Let's say the Googlestackdriver integration creates an alert with the following tags: "location:us-east1-a" (with "location:{{_paylo...

• Question
• cloud
• opsgenie

Hello, How can I modify the alerts' priorities to reflect the ones of tickets coming from Jira Legacy? As of now, all alerts that are opened have the default P3 priority regardless of the priority a...

• Question
• cloud
• opsgenie

HI Team,   We have created and integrated Opsgenie with Azure Alerts and is working fine . Now , we need to know what is the lifecycle of generated Alert in Opsgenie or it will be auto closed ...

• Question
• opsgenie

When using the Opsgenie debug logs, you can narrow down your results to specific events by searching for particular phrases and keywords. Below are some examples. You will need to copy the entir...

• Article
• opsgenie