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I'm getting paged from Random Phone Numbers to my Mobile and SMS, can they be whitelisted?

Benjamin Lush
November 1, 2023

I'd like to know if there's a way for us to whitelist the incoming phone numbers from OG. I asked this because sometimes I am not sure if this is because I'm being paged or if this is some marketing phone call and it would be nice to have some confidence while I am on call that I'm gonna be answering the right phone calls.

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Russell Chee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 2, 2023

Hey Benjamin,

Thanks for reaching out on the community forums, I hope you're well.

Check out our page here on the matter where you can download our vCard(s) depending on your region. That way you can easily identify if it's Opsgenie giving you a buzz or an unwanted number. I've attached a photo of an example from my own device of what it looks like when you download the numbers onto your device. I hope this helps, reach out if you have any other questions on this!

Kind regards,
Russell

file.jpg

Benjamin Lush
January 29, 2024

Thank you, Russell!

I'll try this out for sure. Appreciate the quick feedback and apologize for my delay.

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