Opsgenie

The more I try to work with Opsgenie, the less I feel like it's viable for... anything. I'm in the unfortunate position of being the only person at my company with any knowledge at all on the platfor...

• Question
• jira-service-management
• opsgenie

Hello, In the Opsgenie > Analytics > On Call Reports section, I need to create a schedule and have it sent to my email. The issue is that the only option available is to receive the .csv file ...

• Question
• opsgenie
• cloud
• jira
• jira-cloud

We have a system that should send out a notification email until 4 am to signal that the loads have succeeded. Is it possible to configure opsgenie in a way that I get a notification in case the emai...

• Question
• jira
• jira-software
• opsgenie
• unknown-hosting-type

Within OpsGenie, how I can print my on call weeks for the entire calendar year?

• Question
• opsgenie

I am a new Admin user and I want to see what has been configured by previous users on our Opsgenie account and would like to potentially export the settings as periodic back-ups. For example we have...

• Question
• cloud
• opsgenie

Incidents that created on JSM is not showing on Opsgenie Incidents. How can i integrate the JSM incidents to Opsgenie for creating a postmortem report?

• Question
• opsgenie

Hi team, I have created an integration from SumoLogic to OpsGenie wherein when a monitors is triggered in SumoLogic a corresponding alert is being triggered in OpsGenie. However, when an alert ...

• Question
• cloud
• opsgenie

We're on an initial set up.  I need to create an email address that will notify our team oncall schedule.  This was set up in a previous account, so I know it can be done - if I am explaini...

• Question
• cloud
• opsgenie

This article explains how to close Opsgenie alerts when the related Jira issue is moved to another project using Jira automation rules. These automations work by triggering a POST request to the Op...

• Article
• opsgenie

Help on setting up incoming automation rules.   Goal/Initiative:  I would like to have a custom field or link on my JIRA that allows a user to select or click a "Page L3".  The a...

• Question
• cloud
• opsgenie

Hello, Wanted to report that I am using Opsgenie v3.7.0 on iPhone 15 and currently believe I have some type of hearing damage from an alert that went off while I had my headphones on. Previously (ma...

• Question
• opsgenie

Hi, I don't want to hear from any Atlassian or PagerDuty employees here.  I want to hear from actual users who have used both systems and can give an honest comparison. I've been managing our ...

• Question
• opsgenie

How can i find which alert in solarwinds  is sending alert to opegenie? We are suspecting there might be duplicate alert configuration in solarwinds for same requirement. 

• Question
• cloud
• opsgenie

Can we ingest Opsgenie logs into Datadog to track changes in Integrations?

• Question
• cloud
• opsgenie

Hi, I was just wondering about the "Voice notification" option for alerts in OpsGenie. Is it possible to completely edit the target message? Right now what am I getting is: "Hi, you have a new ...

• Question
• cloud
• opsgenie

    Hey @John M , please let me know if you can help me with this. (Apologies posting here) I am facing issue getting alerts in Teams. I have completed the integration (sa...

• Question

We are a technical oriented organisation. We maintain Servers, Storages, VMs and Container and so on. We have a monitoring solution based on icinga2, zabbix and other tools. And we have the Company ...

• Question
• cloud
• opsgenie

Hi, we have an integration with Slack to get a message in Slack for critical alerts. We have some heartbeat configurations with level P1-critical severity that we want to get a message in Slack...

• Question
• opsgenie

Hello community, We have some py scripts that interacts with OpsGenie API to create alerts, policies and other stuff. Those scripts have been running for years but they stopped to run successfully i...

• Question
• cloud
• opsgenie

Hi Is there any configuration to be done to send the tag that is configured in an Opsgenie alert to the requirement in Jira Service Manager? Currently everything generated in JSM arrives with the t...

• Question
• cloud
• opsgenie

Happy New Year! We don't use OpsGenie for ticketing, but as a way to triage alerts.  When we open it, then through automation it opens as a Jira ticket and the engineers work it there. We are ...

• Question
• api
• opsgenie

I am working on a dev instance of OpsGenie and also have a production instance. I would like the ability to export a schedule that has been created in dev and import this schedule into the production...

• Question
• cloud
• opsgenie

I would like to create a custom filter based on the image below, that finds all closed alerts for the team "Beam and Gleam" and that the description contains the string "37-No Water".  This is ...

• Question
• cloud
• opsgenie

Does anyone know if there is a way to include the incident number as a dynamic field in a stakeholder notification email? I’m looking for a way to help stakeholders see when update messages relate t...

• Question
• opsgenie

What number does opsgenie use when calling? for HK, China & US

• Question
• cloud
• opsgenie