Opsgenie

What number does opsgenie use when calling? for HK, China & US

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• cloud
• opsgenie

We are a vendor that provides IAC/virtual-NOC services for large buildings, where we do support for building owners Each building (team)  gets its own integration-API-key, a set of subnets ( ...

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• opsgenie

Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .

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• opsgenie

Hi Opsgenie Community,   Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .  

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• opsgenie

Hi there! I was wondering if webhooks are available on free plans. I tried to follow this guide, but I saw that I don't have the ability to add integration in my setting page.

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• cloud
• opsgenie

I was wondering if there is a way to show the updated description in a Slack channel of an alert when an UpdateDescription action happens.

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• cloud
• opsgenie

Hello all,   We are using Opsgenie to create & update some Incidents in the Status Page. For example, if a certain Opsgenie problem is created, it will create an incident in the Status Pag...

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• opsgenie
• rest-api
• statuspage

I'm trying to figure out a better way to do some formatting on JSON arrays that I'm receiving through SumoLogic webhook. I have the description of my integration set like this: """ username: {{_pa...

• Question
• cloud
• opsgenie

I have searched the forum before posting.  I am looking to simply reject or deprioritize incoming email alerts within OpsGenie.  For example, using the email integration ignore any incoming...

• Question
• opsgenie

Opsgenie provides numerous integrations to streamline your alerting and incident management process. One of these integrations is the incoming call integration, which allows you to route incoming cal...

• Article
• integration
• opsgenie

I have an email integration set up for alerts from an application but alerts are not getting created. I do not even see any record of them being received in the logs. I know is it partially working b...

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• email
• opsgenie

I have an integration with Whatsup Gold. The alert has preconfigured text that it sends.  If I am using a free Opsgenie account, will there be any limitations with the text it is allowed to send...

• Question
• cloud
• opsgenie

We have our own monitoring software at our company.  I need it to send sms messages for critical alerts, but sending to <phone number>@vtext.com isn't reliable.  It's never been relia...

• Question
• cloud
• opsgenie

I am working to create a custom 'Who's On-call' widget for opsgenie similar to this: https://demo.pagerbeauty.sergii.org/v1/schedules/PDUQGYJ.html - Specifically I'm stuck creating the 'From' an...

• Question
• cloud
• opsgenie

Hello, We send multiple alerts from different sources into Ops-Genie and one of the source is GCP stackdriver. We have created multiple alerting policies in GCP and integrated it using GCP Stackdrive...

• Question
• opsgenie

Hi Team,  I have integrated Incoming Call to Opsgenie, now I understand the routing rules are only for alerts, I would like to know how can I set the on call schedule or modify the settings in ...

• Question
• cloud
• opsgenie

  Hello,   I am looking to add Jira worklogs to opsgenie notes and I cannot find the correct syntax anywhere for this. Can this be done? I have tried the following syntax's and many more...

• Question
• opsgenie

Hi, I have following alert [Prometheus]: CRITICAL on 10.100.129.192:9104 - Exporter_State If I am trying to search, this query doesnt fit message: "[Prometheus]: CRITICAL on 10" While this one ...

• Question
• cloud
• opsgenie

Hi All, I want to get all team members details based on their teams and I want to get their escalation policy. I want to get those details as a file format. Is there any option to get those detail...

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• cloud
• opsgenie

hi Support team,   We have some alerts from integration which triggers only during some specific maintenance period , how can i stop the create the alert over opsgenie.   > delay not...

• Question
• cloud
• opsgenie

Hello, In our project, we have set up Opsgenie for alerts. They all came with the generic "incident raised" summary. (see picture 1). I am trying to change this for the alert to show the ticket...

• Question
• cloud
• opsgenie

Hi All,  How to get the team members details in Opsgenie for all the teams which was there in opsgenie. And their escalation policy details also

• Question
• opsgenie

We're creating alerts in OpsGenie via a New Relic workflow webhook. When the alert is created. Is there any way of getting the tinyId to be written as an attribute in the same alert? Or can I creat...

• Question
• opsgenie

I am setting up a rotation for manually deploying releases on my team. I would like the ability to post when someone's "rotation" starts using the Slack integration; however, it looks like I'm only a...

• Question
• opsgenie

We are trying to configure the JSM integration in a way that seems like it would be basic functionality. Basically, we just want to set a condition to have the JSM integration only create t...

• Question
• opsgenie