Opsgenie

Good afternoon, everyone! The following story happened to me. I use zabbix integration in opsgenie. After I disabled this integration, I kept getting alerts until I disabled the action in Zabbix to s...

• Question
• cloud
• integration
• opsgenie
• opsgenie-cloud
• zabbix

We currently have our OpsGenie alerting 4 team members when a Major Incident ticket is raised by staff.  Is there a way to for OpsGenie to look for key words in the ticket context/subject lin...

• Question
• keywords
• majorincident
• opsgenie

We are trying to add a new team created in Opsgenie to be a part of recipients/responders to an existing Alert rule. Scenario: Existing Team in Opsgenie: Team A - Gets the Alerts based on matching ...

• Question
• opsgenie

Hi is there a way to balance JSM tickets if more than one people is set on at the same time as on-call for a team/group? I would like to be able to use opsgenie to establish an on-call team (more th...

• Question
• cloud
• jsm
• opsgenie
• opsgenie-cloud

I am confused. While researching the latest features of Jira Service Management, I noticed that it has the same features as Opsgenie. https://support.atlassian.com/jira-service-management-cloud/docs...

• Question
• cloud
• opsgenie

We are looking to setup an OpsGenie flow for a major incident, it would have 5 people in it. OpsGenie must ensure all 5 are contacted at the same time and constantly until all 5 have been reached an...

• Question
• cloud
• opsgenie

Sometimes when we create an alert from an integration we want to be able to adjust the title of said alert so that our end users know what they are looking at. For example if an alert is created by...

• Article
• aws
• cloudwatch
• integration
• opsgenie

...omething really happened and should be investigated quickly. My wish would be to have the option to mark any acked alerts as being either a false or true positive with a kind of drop down field. T...

• Question
• opsgenie

I have an Android phone Version 14, and my audible alerts do not arrive on time. I get my shift start alert 30 minutes after I start work.  The app also rises my volume to max. I work from home...

• Question
• cloud
• opsgenie

Products and publish with numbers for USA , Canada, Chian , India , hang Kong, south Africa, uk and Nederland and Brazil 

• Question
• opsgenie

I want to receive an alert only based on specific request types, is there a way to setup notifications based on my preferences? 

• Question
• opsgenie

Hi Team,  I have configured a few alerts from AWS cloud watch alarms through AWS SNS to Atlassian opsgenie.    When the AWS cloud watch alarm triggers, getting opsgenie incident is ...

• Question
• opsgenie

I have a couple of questions. Our Organization is more than 50+ people in jira, but I need Opsgenie for 3-5 people (I only need the voice call support option). Can Opsgenie accounts (billing) be se...

• Question
• opsgenie

I started the free Atlassian course and some of the videos say clicking an option will start the OpsGenie however, the OpsGenie does not start. How do I get this to start? I am using Jira Service Ma...

• Question
• opsgenie

Hi Opsgenie Community, We want to inform you that, after careful consideration, we have deprecated the Opsgenie login feature in our platform, effective 11 March 2024. This decision was made as par...

• Article
• atlassian-guard
• azure
• deprecation
• enterprise
• google
• +8 more tags...

I am trying to configure the opsgenie API for creating the alert from my spring boot 3 application. Here in the configuration class created the AlertApi bean  @Bean public AlertApi getAlertAP...

• Question
• cloud
• opsgenie

Hi all, some previous employee created an opsgenie account under an unknown email address. We know what the workspace is, but we cannot access it. My question is, can Atlassian tell us at least w...

• Question
• opsgenie
• cloud

Hi, I have configured the Jira Software integration for my Jira software project and can create Jira issues manually from alerts but cannot get the issue creation rule from "Create and update Jira is...

• Question
• opsgenie

How can I efficiently create an on-call schedule utilizing a round-robin rule to ensure fair distribution of tickets, particularly when shifts overlap? What strategies or tools could facilitate this ...

• Question
• on-call
• opsgenie

I have multiple teams set up in OpsGenie, and they all have email alerts configured via integration. A third party will create OpsGenie alerts to those teams, and I want them to be able to select th...

• Question
• cloud
• opsgenie

Today I noticed that the options in the Analytics tab not only have changed, but the filter interface looks completely different. How do I enter a filter to find alerts that do NOT contain spe...

• Question
• analytics
• cloud
• opsgenie

Please guide on how to use Oopsgenie with JSM licience. When ever i try usign it is showing to pay.

• Question
• opsgenie

When a Incident or ticket is created in JIRA Service management it generates an OpsGenie alert.  how do i embed a JSM Incident ticket link into the OPSgenie alert message.

• Question
• opsgenie

Incoming call routing provides a phone number and manages the routing of incoming calls to this phone number based on your on-call preferences. It's also possible to send SMS messages to the numbe...

• Article
• opsgenie

My question is somewhat similar to https://community.atlassian.com/t5/Opsgenie-questions/Datadog-integration-and-routing-best-practice-advice/qaq-p/2204954 but I'm hoping for a different solution. O...

• Question
• cloud
• opsgenie