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Opsgenie
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I was hoping to get help with OpsGenie API part where the example in the documentation returns "not supported" error messages. When I ask for support the form says I must provide the URL for th...
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I am getting delay in the alerts appeared on the alerts main page in opsgenie also getting the acknowledged alerts as the unacknowledged alerts with pop up.
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Hello, Can you help me? I'm having trouble viewing alerts in opsgenie. In the main opsgenie view, alerts are shown with acknowledged: false. However, when I access each alert, it shows that it read...
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I have an alert defined in prometheus and an integration in Opsgenie matching on the alert message to send it to a specific Slack channel. However it still also pages the person currently on-call for...
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On OpsGenie, it sends out calls and emails notifying agents of things such as planned maintenances, degraded performances, etc. I've provided an image for example. I checked my team's services, and i...
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https://support.atlassian.com/opsgenie/docs/opsgenie-terraform-provider/ says: Atlassian will discontinue new sales of Opsgenie on June 4, 2025 and end support for Opsgenie on April 5, 2027...
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Hi everyone, We receive thousands of alerts in OpsGenie, most of which are autoclosed. We're looking to set up a system that escalates an alert from P3 to P2 if it hasn't been closed...
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My on-call shifts are from 07:00 to 23:00. However, if an alert occurs at 04:00 and is not resolved on its own by the next shift (08:00), I want the on-call agent to be notified. Is there a way to s...
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Hello, I’m not sure who to reach out to for this, when I try to open a Support ticket thru Atlassian Support I get to where I typically would place our Site URL, ...
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...rustedAccountId=3858372, queue=Q.QUEUE, nr.alerts.enabled=true, label.env=zone1, Any idea why the Description template isn't making it into the opsgenie alert?
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Incident triggered a notification to first level. Event was acknowledged via phone within the 15 min period. Logs show the acknowledgement. Event was still escalated to the final le...
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Hi, We have Site24x7 integrations under two different team with the same configuration and rules. However, one of the team could not get alert and we couldn't see the alert on Opsgenie "Alerts" menu...
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We're looking to set up reports that could be automated and sent to respective stakeholders' email address on a certain date each month displaying the MTTA/R Analytics for the previous month. Is the...
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I normally keep my phone notification/ringer settings on vibrate 99.99% of the time. Generally, I never use Silent or Do Not Disturb. Just the vibrate setting. On my old Google P...
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I just saw the email/notice about OpsGenie going end of life. I don't see how Atlassian can claim that JSM or Compass can do anywhere near what OpsGenie can do in terms of Alert Management? Am I mi...
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When an incident is updated in ServiceNow, a POST request is sent to OpsGenie. The payload looks like this: { "alias": "", "incidentNumber": "INC545xxxx", "state": "Ad...
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...ncomingData, no matching alert update rule was found. i have other rules aswell and all are working beside this one, so i want the Alert to be Closed on Opsgenie when a public reply i...
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I have a webhook integration configured so that when it receives an ack, it sends a notification. However, I noticed that sometimes the owner comes in email format and other times it co...
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Hello Everyone, I am unable open a case in Atlassian support. I have logged in with Owner role. Does any one has any idea how can i raise this issue. Any email address you can share.
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We're receiving alerts from GCP through the standard webhook integration. The payload looks like this: { "incident": { ... "metric": { "labels": { "metric_label...
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Opsgenie App on andriod phone not able to access Opsgenie . SSO enabled
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I have been able to login to Atlassian using my email address. This address has been added to an OpsGenie instance currently in place for our organisation and when I try to access it the login ...
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Is it possible to create some sort of dashboard or tracking mechanism to see when jobs ran last.
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We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value assigned.
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Hi Community, How can I remove the old phone from this list? Ever since I changed my phone, I have not been receiving notifications via the Opsgenie application. I checked the logs, and it s...
Atlassian Community Events
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| March 4, 2025 9:03 AM PST | ||
| November 18, 2024 2:10 PM PST | ||
| October 10, 2024 3:12 AM PDT | ||
| August 30, 2024 10:17 AM PDT |
