Opsgenie

Kindly assist, set up an escalation process, but does not get triggered. Only the first notification for the team.  Alert was not acknowledged.    Does Team escalation require Integr...

• opsgenie

We are using JSM Standard version, with that we are trying to use Opsgenie, but we are seeing limited functionalities only. what version of Opsgenie comes with JSM standard by default.   Thank...

• opsgenie

I'm configuring Opsgenie Teams stakeholders to receive notifications only in case of P1 incidentes are rised on Jira, but I observed that all users has a adm role in Opsgenie are receiving push notif...

• opsgenie

Sziasztok, le van töltve az alkalmazás, S mégsem tudja betölteni teljesen a programot? Mit rontottam? Vagy lehet valami más ok is? Üdv ati

• opsgenie

Hi,  I am trying to modify an existing API that already pulls $OGAlert.teams.id and $OGAlert.responder.id I want to replace those ids with names so, used these 2 fields  $OGAl...

• opsgenie

Hello, For our company's account I have set up a SSO login via ADFS. The setup works okay, even though sharing cookies with the service account I wanted to use and a personal account I use for test...

• opsgenie
• sso

I'm trying to perform a filter with OR and AND the content is in source JSON eventCode:123 Team: AZC Type: A eventCode:123 Team: AZC Type: B eventCode:123 Team: AZC Type: C   Mount...

• opsgenie
• splunk

Hi All,   I have integrated Opsgenie with JSM for a particular project in JSM. Now myself started receiving alerts in opsgenie for all the incidents but it is always tagged as Priority P3. Als...

• opsgenie

Is OpsGenie an Event Management / Alert Monitoring/ ITOM tool or an Incident Management / ITSM tool? How do you integrate OpsGenie in an organisation that already uses JIRA Service Mgmt ? Main quest...

• opsgenie

What are the available notification methods for Stakeholders on an incident?

• opsgenie

I want to trigger with a regular expression that if the percent is below 10% the alarm will be triggert who can help ? with how it looks like Current Incoming ASR 10%    

• opsgenie
• regex

Can we integrate a python script to send alert details

• opsgenie

Hi All, I am currently trying to add a lot (80+) of new Integration Actions to an Integration via the Integration API. The Docs demonstrate only one Action per request. That's too many requests for ...

• api
• integration
• opsgenie

Setting a custom violation description in NewRelic does not seem to be accessible in the OpsGenie NewRelic New integration parsed variables.  Is there a way to access this field from the pa...

• newrelic
• opsgenie

Hoping you can point me in the right direction of how to do a new build in Opsgenie. We have a small global workforce supporting about 6 different stacks. I want to do a follow-the-sun schedule with ...

• opsgenie

We have a service that sends out an email at different stages of a large batching process. Certain areas are more critical compared to others and we have checkpoints built-in. The scenario goes as f...

• opsgenie

Hi Community! I'm curious about your incidment management workflows in OpsGenie and Jira (Service Management). Personally I have the impression that the intgegration between both could be much bett...

• cloud
• jira-service-management
• opsgenie

Hello - I'm trying to set up an action policy for some automation, and I'm using the match function to match the description of the alert to a regular expression. I'd like to test this to see if the ...

• opsgenie
• regex

We've set up Incoming Calls integration and the alerts informing of these work fine.  they are auto-ack'ed if the call is answered and we can escalate if not until someone does acknowledge them....

• opsgenie

Hello, Currently we are using integration between OpsGenie and Jira SD via Opsgenie Edge Connector (OEC). We had to do it that way so we could work with priorities and tags/components. Now there is...

• jira-cloud
• opsgenie

OpsGenie API for Alerts contain a isSeen: bool field for each alert. https://support.atlassian.com/opsgenie/docs/search-queries-for-alerts/   What does this field exactly mean and how is it s...

• opsgenie

Hi all, we have Team A, who's service A is always affected by incidents which occur on service B. Sometimes they have to be involved as they are part of the resolution process, sometimes they only n...

• opsgenie
• service
• subscription

We had a situation where an alert was acknowledged but forgotten (for various reasons). Would it be possible to request a re-acknowledge every X minutes/hours if some conditions are met (e.g. high p...

• opsgenie

Hello,   I've tried to configure MongoDbCloud Alerts like documentation : side MongoDbCloud : by setting with my Integration API URL side OpsGenie :by setting with an Integration MongoDB Cl...

• mongodb
• opsgenie

I can't seem top find an API to allow us to map a Bitbucket Repo to a service in Opsgenie. This would be really helpful as it would allow us to fully automate our onboarding process for new services ...

• bitbucket
• opsgenie