Opsgenie

 This problem repeats often when sending alerts from elastalert to opsgenie api. Please help me to resolve it INFO:elastalert:Error response from https://api.opsgenie.com/v2/alerts API Respo...

• opsgenie

I would like to link  Service Management or Work Management Jira tickets to a postmortem in Opsgenie. I only have the option to link tickets from software projects. A feature request was suppose...

• opsgenie

Im trying to get a CSV file of the alerts by TEAM for the last 3 months. I am only seeing current month.  Anyone know how to see this?

• opsgenie

So we've add all of our services to OpsGenie and assigned them to teams. We'd like to ensure that every alert that is created is assigned a service so that we can track service health trends across o...

• opsgenie

In a shot: Does alias uniqueness work systemwide or per priority level? Explanation: several alert events received from an integration containing the same alias will be assigned to the same alert in...

• opsgenie

My Security Hub report runs every hour and I want to send an alert to Opsgenie everytime Compliance Status shows as "Failed" for a finding automatically without manual intervention, that is, user sel...

• aws
• opsgenie

Hello, After reading the support doc. I am trying to find a way to avoid duplication on alerts created from DataDog Monitor events. I have been trying to modify the "alias" field mentioned here fro...

• datadog
• opsgenie

Hi all, we'd like to solve following use case with Opsgenie: Team A owns an internal service A, which is called by teams B, C and D within their external services B, C and D. Every team monitors it...

• alert
• incident
• opsgenie

Hey community, we're currently evaluating Opsgenie for alerting and On-Call-management purposes. Although we're pretty excited about all the features and possibilities, we stumbled upon the activit...

• opsgenie
• activity
• privacy

Hi, We are in the process of finally upgrading our version of BitBucket from 4.1 to 7.21 and then to Cloud. I'm aware of the utility tool - BitBucket Cloud Migration Assistant that migrates repo's,...

• cloud
• opsgenie
• upgrade

We have integrated Opsgenie with Jira Cloud project so tickets created in Opsgenie will be created automatically in Jira.   When a user Ack an alert in Opsgenie - it get assigned to the user. ...

• jira-cloud
• opsgenie
• scriptrunner

We recently got Opsgenie and we are trying to integrate it with our ManageEngine ServiceDesk Plus software that we use for helpdesk ticketing. We have followed all the instructions with setting a web...

• manage-engine
• opsgenie

Hi All, We have JSM standard entitled for all our Enterprise Users.  With JSM standard we are entitled to use only Opsgenie Essentials which are having some limitations. Hence for 10 users only...

• opsgenie

Good Morning.  My company has used API integration to create OpsGenie alerts from our own software/test platforms.  However, I am not able to figure out how that API can trigger a JIRA tick...

• opsgenie

Hello,  A colleague of mine is getting the following message in the Activity Log for alerts on testing... ================================================ Could not send [voice] notification ...

• opsgenie

hi    Iam geting data base error while upgrding.so can u help

• opsgenie

In the typical scenario where an alert is routed to the person on-call according to a schedule, then escalates to a wider team if not acknowledged after some minutes, what happens if there is a gap i...

• opsgenie

Hi guys,   We have multiple projects that are monitored by Monit, and when something goes wrong, Monit sends an API call to Opsgenie and we get alerted on Slack. Each project has a separate sl...

• opsgenie
• slack

Send alert notification during business hours even if the alert came in during non-business hours I have an email integration.     Example:  In my application, let's say t...

• opsgenie

Hello, Our Opsgenie is configured to create a Slack thread in a channel as well as a Jira ticket when an alert is created.  Is it possible to have replies from the Slack thread be added as comm...

• jira
• opsgenie
• slack

Hello, We were looking to utilize the Description field on the teams to put in the support products for the team. I have noticed that the character count for the Description field is 200... is ther...

• opsgenie

I have created another team and set up another cloudwatch integration with this team to another AWS account. The subscription has been confirmed, however it is assigning the alerts to the default tea...

• opsgenie

We have currently setup several components on our statuspage, mainly focusing on our Atlassian stack: Jira, JSM, Confluence & Opsgenie. Is there a way to also add system metric for these compone...

• metric
• opsgenie
• statuspage

We are based in PH, is there an option to ACK or CLOSE via SMS without charges?    I tried responding using the OpsGenie's  Sms Australia +61 (448) 798-788   I was charged f...

• opsgenie

Our incident team rostering is as follows: Every week there is a primary responder and a secondary responder. The following week, the primary responder rotates out and the secondary user becomes t...

• opsgenie