Jira

There is an external process that interacts with fields in our Jira instance that has been adding a single space character to a certain custom field.  This has caused issues with reporting on th...

• Question
• data-center
• jira
• jira-data-center

Hi everyone,  Looking for your guidance. I am in the process of writing jira automation rule to update the fix version field in jira product discovery idea with fix version value from asso...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

Hello, I need to update a jira user object under assets via API call.  How do I find the user object id based on username or email via API call? Any suggestion or idea is highly appreciated. ...

• Question
• cloud
• jira
• jira-cloud

Hello, Ok so, our workflow used to work well but someone modified things and there was no backup. To put in context, we use the kanban board to drag and drop issues. The problem is that the resultio...

• Question
• cloud
• jira
• jira-cloud

¿Como funnciona la herramienta Sprint Health gadget  como hace el cabio de alcance, bajo que metricas, ? 

• Question
• cloud
• jira
• jira-cloud

Hi, I'm a Jira Cloud Admin. Today I've been asked if it's possible to reorder the quick filters at the top of the Issue Search tool. For example, we have a custom field called Customer Reference, an...

• Question
• cloud
• jira
• jira-cloud

Hi,  Is there a way to setup a notification to alert certain users that a change has been modified since it has been approved? i.e. after change management approval have signed off the ticke...

• Question
• change-management
• cloud
• jira
• jira-cloud

I am able to run a JQL query based on the flag status or name, but ideally in the output I would like to add a column with the name of the flag. I have not found a way to do this. Is this possible? I...

• Question
• cloud
• feature-flag
• jira
• jira-cloud
• launchdarkly

I have added a "CHORE" issue type to a board, gave it it's own workflow and accounted for it on the config board to populate in the columns.  How do I get it to appear like a story or task on th...

• Question
• cloud
• jira
• jira-cloud

We are using teams-managed jira board to conduct our daily online scrum. Everyone in the team is added to the list. On the board, there are the names circle followed by drop down list of rest of the ...

• Question
• cloud
• jira
• jira-cloud
• team-managed-projects

I need some advice on how to better use Jira Cloud to allow customers to view subsets of the the issues in Jira, and for the teams doing to work to take advantage of features like the Fix/Version Rep...

• Question
• cloud
• jira
• jira-cloud

I have created a request form for end users to complete in a team-managed Jira project. When the request is created, the team-managed story is cloned to my company-managed project. I have added an Is...

• Question
• cloud
• jira
• jira-cloud

I tried opening tickets in Firefox as well as Chrome, including incognito and the view is weird with no comments showing up and items congested together. Does anyone have a solution to fix this? ...

• Question
• data-center
• jira
• jira-data-center

The automations are making some changes on the board despite something not meeting certain criteria or the trigger happening. It is completely random and is messing with tasks from 1+ years ago. Does...

• Question
• automation
• cloud
• jira
• jira-cloud
• random

We want to set up an automation that sends a message to a Slack channel daily with ticket updates grouped by Status.   I tried Zapier but couldn't get that to work. I tried the Jira automation...

• Question
• automation
• cloud
• jira
• jira-cloud
• slack

We are trying to standardize issues and naming within one of our software projects using a manual automation trigger on an Epic that created stories with the appropriate parent (epic). This is workin...

• Question
• cloud
• jira
• jira-cloud

https://jira.atlassian.com/browse/JSWCLOUD-26786 I contacted Jira support about adding the ability to add a direct way to drag and drop subtasks between parents, and they graciously added the above ...

• Question
• cloud
• jira-work-management

Hello there,   I am currently looking for a way to differentiate 3 different Jira products: Jira Core, Jira Service Management, Jira Software. Currently, SBOM report is shipped together with t...

• Question
• data-center
• jira
• jira-data-center

I just took a free jira plan and created my first project, some epics and tasks, and I am trying to move their statuses, add comments, etc. just to see if the automatic emails will be sent but althou...

• Question
• cloud
• jira
• jira-cloud

I am working on a report, Where I am want to record ticket time spent in each status. The issue I am running into is I want to record the time of the ticket when it was moved to Sprint.  Status...

• Question
• cloud
• jira
• jira-cloud

Issue: I cannot store more than one Fix version. What I'm currently struggling with is, when my task is transitioning from Ready for Release to Done, I copy the Proposed version into Fix v...

• Question
• cloud
• fix-version
• jira
• jira-cloud
• post-function
• +3 more tags...

Hello,  I'm reaching out regarding an issue I encountered with Jira. In our recent sprint, I noticed that a guideline (or task) is missing from the Jira board's graph, even though the sprint h...

• Question
• jira-work-management
• cloud

Is it possible to apply Issue Level Security Scheme with Jira Work Management? I tried it on my end but it seems that there is no settings on a Work management project setting on which I can ap...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Creating some charts to show our category of tickets but the charts do not display all the data for the current month. Is there a way to display the correct volume? 

• Question
• jira-work-management

Complete Jira newbie here. I am writing my client in C#. I want to query User Stories by project and get a list of them which I will put in a CSV. I'm nervous about experimenting because I don't want...

• Question
• cloud
• jira
• jira-cloud