Jira

Is there a recommended methodology for doing JIRA configuration development on a dev instance and then deploying it on a production instance? Once we get a set of projects, workflows, issue types, ...

• Question
• jira
• jira-administration

I have atlassian-jira-6.0.7-war running on my system ( Suse Linux) , which directory I should include as backup ( data directory in home folder doesnot seems to be correct one , as it contains sub di...

• Question
• backup
• jira

Our company is trying to migrate projects from one instance of Jira to another. The project import service throws "The Issue Link Type 'jira_subtask_link' is required for the import but does not ex...

• Question
• jira-administration

I am trying to allow the current assignee to close a subtask. I have that added as an explicit permission on my project. You cannot differentiate between an issue and subtask, from what I see in pe...

• Question
• jira

I am testing JIRA version v6.1.2#6157 Whenever I try to drag a field on the Screen Edit I get browser errors. In IE it actually shows errors, in Chrome it just gets weird artifacting, and in Firefo...

• Question
• jira
• jira-administration

We would like to be able to view the Issue Status in the backlog, but I can't find any way to configure what shows in that list. I tried the various configurations under Add-ons > JIRA Agile > ...

• Question
• agile
• backlog
• issue
• status

Can we resolve an issue via email?

• Question
• jira

I'm trying to conditionally create a subtask based on the value of a custom field. I'm using the script runner plug-in, but can't get the Condition to work. I've tried: cfValues['customfield_10602'...

• Question
• jira
• scriptrunner

All: After installation of JIRA (6.1.2) on linux server (Suse 11) with SQL server 2008 R2 backend. The database was called "jiradb" I created a project "Atlassian Jira Test Project" and 2 is...

• Question
• jira

I've configured JIRA to use a different inbound email address for each project: ABC@mycompany.com QRS@mycompany.com These email "addresses" are really aliases that point to the same email box. ...

• Question
• jira
• jira-administration

Hi users are not receiving email if they use gmail accounts for notifications. Could you please tell me why?

• Question
• jira

Is it possible and how to create a new issue (not sub-tasks) during a workflow transition from one status to another?

• Question
• jira
• jira-administration

I have a JIRA user that logs in but sees nothing on his dashboard. When he tries to view projects, he is told to login again but is not taken to a log in screen. Need help.

• Question
• jira
• login
• user

Hi, apparently our Jira version got updated yesterday and today we are receving an error message when creating a new issue "Summary: You must specify a summary of the issue." What could we do...

• Question
• jira

We have a large healthcare platform which releases quarterly. It is tracked within a JIRA project, lets call it PLATFORM, with releases 13.1, 13.2, 13.3, 13.4, 14.1, etc. There are roughly a half-d...

• Question
• jira
• jira-administration
• version

I am a current customer of JIRA and JIRA Agile. Where can I download the latest version of JIRA Agile for my development environment?

• Question
• jira-administration
• jira-software

I copy the prodn databse to a one, point at it, start JIRA, then I get asked to set up the adminstrator profile at which point I get an error.... Referer URL: http://139.128.81.208:8081/secure/...

• Question
• jira

Is it possible to configure a kanban board to ignore closed subtasks as long as the parent issue is not closed? We are working with developer branches in scm and split stories into multiple tasks. As...

• Question
• jira-software
• kanban
• release

Hi, This is to announce the release of a plugin which allows you to assosiate issue with multiple projects, just as if it were part of those projects. Here is the plugin which enables that: "Mult...

• Question
• jira

Hi, Following that : https://answers.atlassian.com/questions/229078/mandatory-screen-upon-task-completion I installed "Jira Suite Utilities" plugin. I now have an issue which at some point w...

• Question
• jira
• jira-administration

Supposing, for example, a user had added an assignee earlier in the workflow. Later I need that user to remember to update the assignee to a different user at a particular transition. Is this possi...

• Question
• jira
• jira-administration

I am trying to migrate an existing project to Kanban. I create a new Kanban board from the existing project and when I go to the work board, all the issues are displayed. I tried to do a 'release' to...

• Question
• jira
• jira-software
• kanban

im trying to install support desk but when I click Get Started it leads to a dead link page? any ideas

• Question
• jira
• jira-administration

The titles says it all really. Jira toolkit is enabled (I have reindexed) until I navigate to the Custom Fields screen at which point no new custom fields are seen. Once I navigate back to the plu...

• Question
• jira
• jira-administration

Hello all I've recently upgraded our instance of JIRA to 6.1.2 and have problems with a service account that is used to display issues from JIRA on Confluence pages. Whenever I run the search, it t...

• Question
• jira
• user-directory
• user-management