Jira

I have a project that utilizes several different forms to create the same issue type in my project, I am currently utilizing a field that only appears on a unique form to parse the issues out and use...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• jira-work-management

Hi! I do transition of issue by script like workflowTransitionUtil.setIssue(issue); workflowTransitionUtil.setUsername(user.getUsername()); workflowTransitionUtil.setAction(actionId); workflowTr...

• Question
• data-center
• jira
• jira-data-center

I'm totally stuck and hoping someone here can help me. A user fills in a custom field in a Jira screen named "Total Contract Cost" (number field) I have all my users in Assets in my "Max_Spend" sch...

• Question
• assets
• automation
• cloud
• jira
• jira-service-management
• +2 more tags...

Is there any way (plug-in included) to create a message field to provide instructions on the Create screen of a Software project?

• Question
• cloud
• jira
• jira-cloud

Hi all, I have two custom fields that are Assets Objects. I want to display the values of these fields in an email that is generated via Automation, but I'm having trouble figuring them out. They co...

• Question
• assets
• data-center
• jira
• jira-data-center

I used to be able to remove a parent from a ticket by just clearing out the value in the field.  Now, I can clear it, but the minute the page refreshes, it returns.  I can change it to a di...

• Question
• cloud
• jira
• jira-cloud
• parent

Hi All!!   We have this situation:   We have a Service management project and a Jira Software project When an issue is created in the service management project, there is an automation...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

I am creating a dashboard and I've tried to include specific release fields (Released Date) in the Issue List. When I search for the released date (Release date in the image below) it is not appearin...

• Question
• cloud
• jira
• jira-cloud

Is there a way to narrow down the Delete permissions so that a user can ONLY delete issues they created in Jira?

• Question
• cloud
• jira
• jira-cloud
• jira-data-center

Boa tarde! Preciso remover desse projeto (Imagem em anexo) esse campo que aparece automaticamente quando não faço login em uma conta, para fazer a solicitação! Seria possível?

• Question
• cloud
• jira
• jira-cloud

Hi I am looking to write automation rules to automate the correct Assignee based on the field Category.  Example Category would be A or B and the rule should be  If Category = A Assign...

• Question
• jira-work-management

I added the status 'Backlog' to my workflow I filtered my backlog by 'To Do' status and bulk changed the items in the backlog (not in a sprint) that were 'To Do' to be in 'Backlog' status My backlo...

• Question
• cloud
• jira
• jira-cloud

Wondering if there is a way to force a field to display only when a ticket is being closed?  I tried using a validator first and then a post function using "Set issue fields" to do so with no lu...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

I used one of the project templates to build a project for our company, but when I created the tickets they were showing on the board but not anymore and I don't see many settings that I can change o...

• Question
• cloud
• jira
• jira-cloud

I tried integrating MS Teams with Jira, however i get the following error: I checked my microsoft account to check if the service was authorised, and it is... I joined Jira today, some i'm fa...

• Question
• cloud
• jira
• jira-cloud
• microsoft-teams

I created a scheduled automation to push tickets with merged PRs into a Ready to Test status. The rule is failing because Jira's smart value is being applied. Anyone know why?    ...

• Question
• cloud
• jira
• jira-cloud

I want to add a condition to be added to prevent or allow movement from bug to another created issue called a trouble observation if the requirement field is populated.  Any help?

• Question
• data-center
• jira
• jira-data-center

I am trying to make an API call just as per this: https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-lifecycle/#api-users-account-id-manage-lifecycle-disable-post  ...

• Question
• atlassian
• cloud
• jira
• jira-cloud
• rest-api
• +1 more tag...

Jira Calendar and Jira Charting add-ons are not supported in the data center version. Has anyone come across this issue, and what is the solution? Please advise.

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi,  I have a workflow that requires a certain Date Field to be informed to allow a certain transition in a workflow. If the rule is not met, Jira moves back the issue, but the user might be w...

• Question
• cloud
• jira
• jira-cloud

As part of our cleanup efforts, we'll be removing the aforementioned domain verification records that we believe no longer required. Can anyone confirm is that safe to remove domain verification TXT ...

• Question
• cloud
• dns
• domain-verification
• jira
• jira-cloud
• +1 more tag...

I have removed a user from our Jira instance and they now show as "Name (Inactive)" on tickets. I would like to re-instate this user but I can't see how. In the administration section I only see a li...

• Question
• cloud
• jira
• jira-cloud

Hi - I'm exploring app options in the Atlassian marketplace for my team. I noticed that a lot of apps are free for up to 10 "users." I did some research about what constitutes a "user", and it seems ...

• Question
• cloud
• jira
• jira-cloud

 Bonjour, les tickets Fermés ou terminés passent sur le sprint suivant alors qu'ils ne devraient pas. Savez-vous d'où pourraient venir le souci? Merci

• Question
• cloud
• jira
• jira-cloud

We have a department that is using Monday.com and we would like to transition them to use the Atlassian suite. There has been some push back that Monday.com is much more user friendly. Has anyone suc...

• Question
• cloud
• jira
• jira-cloud
• monday.com