Jira

Hello,  I was the admin responsible for initial setup and management of Jira. At this time I have moved beyond that role, and need to disable my account and transfer ownership of our instance t...

• Question
• jira-software

I am looking for a way to only clone subtask tickets and assign them to a specific parent ticket or to clone a subtask of a parent ticket and automatically associate the cloned subtask to that parent...

• Question
• jira
• jira-administration

I am testing the JIRA Command Line tools from @Bob Swift [Bob Swift Atlassian Add-ons] . Using to deactivate both internal and external directory users. I have found that if a user is a c...

• Question
• addon-org.swift.jira.cli
• command-line
• jira

We have lot if custom workflows and at many places we are using custom groovy script for postfunction or condition or validation. As of now we have complete path hardcoded in the workflow. Now we wo...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration

How to convert a New Feature to a Story, so that the item can be dragged into the Waiting for QA status column

• Question
• jira

Environment:  JIRA and confluence hosted by us.  Primary directory is fed by AD into JIRA which is fed to confluence.  We want to add external users who will not be a part of AD a...

• Question
• confluence
• crowd
• jira
• jira-administration

Please add any details that might help us help you. some of our users are getting "Jira Server Could not be contacted" error. These are happening intermittently and doesn't belong to specific task...

• Question
• jira

Hi, We are importing projects from Mantis to JIRA 6.2.7 We encounter following issues : "Description" field is not imported to JIRA. All other fields are imported correctly. While importing...

• Question
• jira

I created a new board in an existing project but for some strange reason it copied(?) all the issues from another existing board. Is there a way to delete the new board or remove all the issues from ...

• Question
• cloud
• jira
• jira-cloud

The Burndown Chart Shows Story Points vs. time. How can I modify the y-axis to plot sub-Task estimates as well.

• Question
• jira
• burndown
• sprint

We just started to use Automation plugin and created a rule that should act on created issues. If a certain value is set it should be transitioned to a specific status. This does not work, instead we...

• Question
• automation
• jira
• jira-administration

Hello, i have a small problem. I want to search for 2 labels sharp! Whats this means. There are some issues with label A and B. Some Others have A and B and C ... I want to search for the issues w...

• Question
• jira
• jira-administration

Hi All, We decide to use Protractor + Cucumber but we what to hold BDD tests in Jira Cloud and also we want to have test report in Jira. Does anybody know some ways to do it...

• Question
• cloud
• jira
• jira-cloud

One user would like to share a filter with just another user. He does not want to share with everybody or every user of his project. Is it possible ?

• Question
• jira

So I recently played around with ALM Works' Structure plugin and think that it could be used to organize the business perspective of our backlogs quite well. What struck me though was how product own...

• Question
• addon-com.almworks.jira.structure
• jira
• jira-software
• structure

Hello, I currently use a basic JIRA installation (no Agile, no Service Desk) and I don't know how to model the different groups inside a project. This is our case: We have a project, and the typica...

• Question
• jira

Hi, I have just created a new cloud based JIRA for evaluation. I have created a project, components, versions, issues and a sprint. Have also created a board but I am a bit confused as I am not able...

• Question
• cloud
• jira
• jira-cloud

Hi guys, I am trying to implement a custom listener with ScriptRunner and I am not able to get to the issue for which the event I'm listening to fired. Logging with log.debug "Event: ${event.getEv...

• Question
• jira
• jira-administration
• script-listener
• scriptrunner

Hi there,   I already bounded my project to Service Desk. For a user to be the assignee of any issue within my project, must the user be a Service Desk agent? In a broader sense, for any user...

• Question
• jira
• jira-administration

I'm looking for in-house training material covering overview / basics of JIRA, Confluence, JIRA Agile and Tempo. I know there are some documents in Atlassian University and other sites, but not exis...

• Question
• cloud
• jira
• jira-cloud

After successful installation I tried to switch from HQSQL to MS SQL. At some point the server was restarted and now I cannot access JIRA anymore (see below for LOG files).  Where can I find ...

• Question
• jira
• jira-administration

One project of my compagny works in Agile with GreenHopper. The project is split into 2 teams : a team of PO and a tema of developpers. The PO team prepares the stories and the Epics for the develop...

• Question
• jira-software

Quick link gadget is not allowing me to edit. I have logged in as admin but i am not able to edit the quick link gad get.erlier it was working fine but now it's not working.   Please help me. ...

• Question
• jira

I need to export the product backlog from JIRA into a CSV file, what do I have to do? Appreciate your support, Thanks.

• Question
• jira
• jira-administration

for example is it possible that everytime a sub-task is completed a comment mentioning a name is automatically created?

• Question
• cloud
• jira
• jira-cloud