I've been requested to display "Issue Type" within list view. Base on this instructions, https://confluence.atlassian.com/display/JIRA/Configuring+Issue+Table+Columns I can select what to display....
Hi, We created a custom assign field and when I view an issue, of course the default and custom assign field show up. How can I make the default 'assign' button not be visible? Thanks in advance.as...
Hi I need help connectiong ldap. I did not see user directories to configure LDAP. Please help.
Hi, Currently, i'm manually adding values to a cascading select list (custom field) via the JIRA Admin webpage. I would like to add the values to a given PROJECT ID (NOT issue) using REST via the "...
I've created a project, a group, added users, and added users to that group, and created permissions and roles for the project. But when one of those users signs in, she can't view projects from the ...
I have a custom field that is called "estimated issue close date". If the estimated issue close date has past, I want the field to clear or show a message or do something when the user goes to edit t...
Hi I have license for JIRA service desk 1.2.7, in my test instance it is 1.2.4 My test license long expired and if I try to apply dev license that I have in my test instance for service desk it say...
We have an internal JIRA hosted instance for all internal work, but have begin using OnDemand instances for work involving direct client input and with thrid party vendors. Is there a way we ca...
Would like to set the value of a custom user picker filed in transition post function
Hi I am trying to build a report to see for all tickets that exceeded SLA, which state in the workflow the ticket is stuck. Can we do this in service desk, any pointers is appreciated. Thanks Abe
Can email a PDF, but has anyone seen the ability to email a CSV of an issue? For example, collaborating with an external party that might need to cut a ticket based on some event in your instan...
I have JIRA set up to do all my user management for Confluence. At some point, I didn't realize I was in Confluence and I went ot user management. I found the "Restrict by Domains" option...
Hello, I'm running JIRA 6.3.4 and I'm creating subtasks of an issue. But on their creation I'm not able to set the same assignee of the parent. I searched for post-function but there is no post-func...
Hi, please excuse a newbie question. I have created about 10 activities now, of different types. But only for one of them, I see buttons for changing its workflow status, and can move it from one co...
Hi All, I have some questions regarding Portfolio, I hope someone can help. Releases are confusing. All Releases I create have a default planned capacity of 0. I can't see how to change this? ...
I have 2 accounts that use the Epic Link dimension. On one of the reports show the epic links's name (ticket summary) and on the other the epic link's id (issue key). It looks like the first account...
I know we have the great Create on Transition & Run CLI Actions in JIRA by Bob Swift. But how about a solution that can work on a cloud instance? Thanks
I haven't installed this yet to test it out because I am unsure how this is different from JIRA Portfolio.. The description (and PRICE) of this add-on looks so similar, I have to ask.. Can anyone off...
Created a Behaviour : Use Validator Plugin = Enabled Guide Workflow = Helpdesk Workflow Fields: Priority &...
I need to create a user or group with permission to log time for other users, like a secretary or the likes. Is this possible, and if so, how would I do this? Thanks
Hi All and Jamie There's 'Send Custom Email' post-function in which we define mail subject and body using GStringTemplateEngine. I can put ${issue.description} or <%= issue.description %>, but...
I would like to create rule in my mail account per subject and to assign the issue to desired project Is it possible?
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| June 3, 2025 7:00 AM PDT |