Jira

I have automations based on SLA's.  so that every 4 business hours, if the ticket is waiting on a user response, it will add a comment reminding the user to respond. The problem is that request...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi, Often teams work on multiple projects.  How can we use JIRA 7 to have a team focused view that links to many different project/backlogs and fill a single sprint from these projects?  W...

• Question
• jira
• jira-software

When adding a link to an already created ticket, and at the same time leaving a comment with a tagged user, the tagged user does not receive an email notification that their name was mentioned. Is th...

• Question
• jira
• jira-software

I would like to reopen issues in a project after they've been closed for more than 30 days. Please advise. Thanks!  

• Question
• automation
• condition
• jira
• jira-administration
• post-function
• +2 more tags...

• Question
• jira
• jira-core

I am interested in your experience with functionality (what do you use it for, primarily?), ease of implementation/integration, cost. Which other CRMs did you evaluate/explore/have experience with a...

• Question
• jira
• jira-administration
• jira-core

Hi There, Setting up a new business and I want to track progress on Building certification jobs. Basic steps are:  Client Enquiry Proposal Sent Acceptance Received Send Checklist Follow-...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Is there a way to restrict which tickets can be viewed by each user. End-users = own tickets Acct Managers = all tickets for the acct SDM = all tickets for multiple JIRA SD projects i.e. SDM1 look...

• Question
• jira
• jira-service-desk

We are planning to buy a 10,000 user Tempo license for JIRA Software server for $12,000. What will be the yearly renewal fee?

• Question
• jira
• jira-administration
• jira-software
• tempo-timesheets

We are currently looking at JIRA SD for our company but could not find anything on the documentation on how to setup a dashboard that can show specific tickets (i.e. all unassigned or assigned to a s...

• Question
• jira
• jira-service-desk

I know how to do this for custom fields, but not for the global Labels field.  

• Question
• jira
• jira-administration
• jira-core

For instance, we have multiple contractors working with us and we need a way to break down how many licenses are being used by each contracting company.  I would think that there are a few diffe...

• Question
• account-management
• confluence-administration
• jira
• jira-administration
• licence

We are using the buitl in Incoming mail ticket via email feature of JIRA. It creates ticket fine. when i update ticket# in subject line of email it updates the email body as comment in the ticket whi...

• Question
• jira-administration

Users are getting an error message - JIRA cannot execute the Rank Operation/ system must be reindexed.  The borad has recently been configured to use the Rank Field.   Users did not ...

• Question
• jira
• rank

Hi, Our AD (company.tld) forest consists of several domains that all follow the same structures: company.tld #nl.company.tld ##groups ###jira-admins ####Member1 ####Member2 #us.company.tld ##...

• Question
• active-directory
• import
• jira
• user

I have "JIRA Timesheet Reports and Gadgets" installed. I have attempted to install "Time Reports and Gadgets for JIRA Cloud" and it never appears in my Add-Ons list. I still only see "JIRA Timesheet ...

• Question
• addon-jira-timesheet-plugin
• cloud
• jira

When I view an issue directly (from a URL like https://mycompany.atlassian.net/browse/ISSUE-nnn), the Log Work button in the Tempo section is disabled. If I make a change to the issue, such as starti...

• Question
• jira

Hi All, In JIRA under a project User stories and Defects will get the same sequence like Proj001, Proj002. Can we customize this sequence generation to have different sequence for User stories ...

• Question
• jira-administration

This is probably a stretch, technically I think we'd be talking about an export/import. Our company has two JIRA production environments for different business units.  Would there be any way to...

• Question
• jira-administration
• move
• post-function

• Question
• capture-for-jira

Hi,   How do I transfer the bug created in our internal JIRA instance to the vendors JIRA instance in a seamless way?   **Background** We are using JIRA cloud internally. Our vendor ha...

• Question
• jira-cloud

Hi all. I have a question, hopefully I can get an answer from you clever folks. Ever since we upgraded to JIRA v7.0.0 when editing a Subtask (and no changes are made) and I close the window (Cancel),...

• Question
• jira

Is it possible to display the username and/or email in an field (custom or not)? The user-picker for assignee or Reporter only shows full name which I find annoying.

• Question
• jira

How can I get my issues into a release? I have tried so many things but can't work it out? Screen Shot 2016-02-17 at 9.51.11 PM.png

• Question
• jira
• release

Hi, I restored my SQL backup on JIRA, and after the db restore, JIRA has stopped working; giving the following error on main page. Exception thrown during upgrade: org.ofbiz.core.entity.GenericEnti...

• Question
• database
• error
• jira
• jira-administration