Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Exporting Comments in JIRA Issues Filter

Kshama Sabnis January 7, 2016

This question is in reference to Atlassian Documentation: Questions and Answers

Is there an existing capability to export comments when we export JIRA issues for JIRA cloud version?

I came across " https://marketplace.atlassian.com/plugins/com.deiser.jira.exporter/cloud/overview " but was not able to successfully get the add-on onto my instance of JIRA cloud. Is this plug in still available? 

Is there any other add-on I can use to get comments exported?

Appreciate any help.

 

Thanks,

Kshama Sabnis 

3 answers

1 accepted

1 vote
Answer accepted
Rodrigo Silva
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 7, 2016

Hey, this plugin stills available, but I believe you need to search for it through your JIRA > Manage Addons > "Exporter – Issues to CSV and Excel" and install. You need site-admin credentials to do so. smile

 

Let us know if the error persists.

Cheers, Rodrigo Silva

1 vote
Rui Rodrigues
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 23, 2016

Hi @Kshama Sabnis,

Xporter for JIRA allows you to export comments from issues returned from a filter. With this tool you can create custom documents using Word or Excel and get documents generated in Word, Excel or PDF.

This add-on has a template store, all templates are free and you can use them as a base template of your final template. You also can create your own templates from the scratch.

Take a look.

Rui Rodrigues.

0 votes
Kshama Sabnis January 7, 2016

@Rodrigo Silva 

Thanks. It worked. I successfully installed the plugin but when trying to export using : Export–> Comments Excel ( current ) I am getting redirected to a page saying "Redirecting to the 'Comments Excel (Current)' results view. If this doesn't work automatically, click here." and then I get a 504 error page.


Can you help me understand if i am doing anything wrong?

Thanks,

Kshama Sabnis

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, team '25, conference, certifications, bootcamps, training experience, anaheim ca,

Want to make the most of Team ‘25?

Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.

Learn more
AUG Leaders

Upcoming Jira Events