Jira

I've got JIRA 6.x and JIRA Agile licences still with the maintenance. May I upgrade to JIRA Software and use it even if I don't buy the maintenance for next period?

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• jira
• jira-administration
• jira-software

• Question
• jira
• jira-administration
• jira-software

We try to replace a requirements tool, and Portfolio seems to match quite all needs which exist. We have the Issue-Types with the same naming, but still this matching does not really work always. I...

• Question
• advanced-roadmaps
• import
• jira
• jira-core

This question is in reference to Atlassian Documentation: Getting started for service desk admins Ask your question here...

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We work with JIRA a few monts. 2 weeks ago we changed jira`s db on mysql. On day I see so window instead JIRA dashboard jira_appl_prop.png What should I to do that fix jira? Log fie...

• Question
• jira
• jira-administration
• jira-software

Can one e-mail address be used to route updates to different projects based on the ticket ID in the subject? For example I have legacy project 'A' where ticket ID's of format A1234, and i have new p...

• Question
• jemh
• jira
• jira-administration
• jira-core

Hello there, I like to make the following configuration, but I don't know how to do this.   I have created one Service Desk for each customer. Now I want, that the customer can send their req...

• Question
• jira
• jira-service-desk

Issue Not able to set the resolution on the fly, I have to move the status of the User Story to trigger a resolve issue screen pop up.    Proposal The resolution field has a pen logo wh...

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• cloud
• jira
• jira-software
• jira-software-cloud

Hi We've recently migrated our fisheye to the 3.10.1 version and recreated URLs to for example Changeset Review Coverage gadget. Gadget works almost fine  . It displays commits but when I mark...

• Question
• fisheye-crucible
• jira
• jira-administration
• jira-core

Hi Is it possible tu upgrade from 6.1 to 7? Thanks

• Question
• jira
• jira-administration
• jira-core

Hello, I am using JIRA rest api JIRA 7.0.2. In that trying to update user information by using below method(as per documentation-[https://docs.atlassian.com/jira/REST/latest/#api/2/user-updateUser])...

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• jira
• jira-core

Hi, I wanted to try "Email Helpdesk" and struggle over one small Issue. Is it possible to add projects without an assignee to a service? We have several agents handling the issue and therefore not w...

• Question
• jira

Hi, I'm trying to sum a number custom field (column) values of JQL filter via groovy script. After I get the list of issues I have no idea how to sum the column/custom field values of the issues ret...

• Question
• groovy
• jira
• jira-administration
• jira-core
• scriptrunner
• +1 more tag...

Hi, Currently, we define our SLA's using 'Goals'. Each priority level is linked to a specific goal, which determines how long we have to resolve the issue. Our business is due to have a half day in ...

• Question
• calendar
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud
• +1 more tag...

Hi , How can i bulk ticket to other status in 1 project ? i am use kanband board and have 6 colum... and i want to bulk move more than 1 ticket from Colomn "To Do" to other column status that i crea...

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• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Supported platforms So according to the supported platforms "Oracle 12C with Oracle 12c Release 1 driver"   Just to be certain do...

• Question
• jira
• jira-core
• supported-platforms

Hy i have a workflow with a status overdue. Now i want JIRA to automatically move my status to overdue , once the due date is overgone ...otherwise thats stupid to use.. I that somehow possible ?

• Question
• jira
• jira-administration
• jira-core
• moderators

• Question
• jira
• jira-administration
• jira-core

Although I can see error in catilina.out of JIRA but I want the user to stop making such change (psd < srsd) in case he tries to something like that.  import com.atlassian.jira.Componen...

• Question
• jira
• jira-administration
• jira-core

The autowatch rules that we've setup no longer allow changes. Removing users, adding users, etc. just stalls as an error is passed back from https://autowatch.herokuapp.com/autoWatchRule/...&nbs...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• watcher

This question is in reference to Atlassian Documentation: Administering JIRA Software workflow scheme per project.   I had an existing workflow (Process...) and then I created a new projec...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• workflow

• Question
• cloud
• jira
• jira-cloud
• jira-core

This query is related to License count to be procured for Service Desk, we have 2000+ users and 50 support support people, Would we need more than 50- since it is only support people answering t...

• Question
• jira
• jira-service-desk

After upgrade from JIRA 6.3.14 to 7.0.2 adaptavist script runner is not compatible   Can some please help me understand if the script runner is now somehow different or absorbed into the 7.0.2...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration
• jira-software

Any procedure to exports ALL active workflows to XML? Either from the UI (REST) or from the DB (SQL). I would like to avoid going to each workflow and do Export --> As XML   Thanks in adva...

• Question
• jira
• jira-core