Jira

We recently upgraded to JIRA 7 with Service Desk in the previous version.  Once upgraded, we upgraded the Service Desk to the most recent.  We can see our existing Service Desk Projects, bu...

• Question
• jira
• jira-service-desk

We are currently using JIRA as an escalation management tool between different product support groups on top of its original purpose as a proprietary issue tracking for product development and projec...

• Question
• jira

I don't see that component lead is available as a selection for any reporting gadget or even for the two dimensional filter values. Am I  missing something? Alternatively are there any third par...

• Question
• jira
• jira-core

I am the JIRA administrator and attachments are enabled.  I am unable to upload any attachments to JIRA (cloud hosted solution). Whenever I try to upload attachments to Jira, I get an...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I get the error message: An internal error has occurred. Please contact your administrator. I have tried searching to resolve this issue and come up blank.

• Question
• cloud
• jira
• jira-cloud
• jira-core

We've been doing an Eval of JIRA.  Is there a way to migrate the local database to Oracle?

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-administration
• jira-core

Hi! I would like to know if its possible to automatically open the create subtask screen after creating an issue. It would be much easier for the users to start adding subtask immediately ...

• Question
• jira
• jira-core
• sub-task

I am trying to create a custom notification and associate it with a new Event. To do that I need to: create a new email template incorporate that template in the list of existing templates Create...

• Question
• jira
• jira-administration
• jira-software

I am SO frustrated right now.  I feel incredibly lame.  I took a copy of the default workflow.  Added two states - On Hold and Code Review and I cannot for the life of me get them on m...

• Question
• jira
• jira-cloud
• workflow

From Manage Add-ons we can get licenses paid via Atlassian. Can we get the list of licenses paid via Vendors?

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-core

This question is in reference to Atlassian Documentation: Configuring email notifications We receive A LOT OF notification emails (on any issue update...). Is it possible to configure something lik...

• Question
• cloud
• documentation
• jira
• jira-administration
• jira-cloud
• +2 more tags...

I wanna closed a ticket straight away when opening it to use the Service Desk module as documentation for issues users have. Is there an option not to open it and then go and close it by entering a ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

This question is in reference to Atlassian Documentation: Customize your site We are transitioning our JIRA over from a standalone instance to Cloud. We have custom priority icons that I'm trying re...

• Question
• jira
• cloud
• jira-cloud
• jira-core
• jira-software
• +1 more tag...

I would like to restrict notification in JIRA on Update event. When only particular custom filed is updated, JIRA not send e-mail. In other cases JIRA send e-mail normally. Is it possible to eas...

• Question
• jira
• jira-administration
• jira-core
• notification

I prioritize my tickets in the backlog view, where all tickets are all shown in order. When I switch my view to Active Sprint View, all tickets that do not have subtasks get moved into the Other Issu...

• Question
• jira
• jira-core

Atlassian recommends to perform slow operations during off-peak hours but it seems that they are slow even if these instances are not used at all.  Removing a project with 13.000 issues from an...

• Question
• jira
• jira-administration
• jira-core

We are in the process of migrating from JIRA Cloud to JIRA Server.  We have started building a new JIRA Service Desk project on JIRA Server but now want to restore all other projects from Cloud....

• Question
• jira
• jira-administration
• jira-core

(SOLVED BELOW.   I just wanted the community to be aware as it took me a full day in support to find out). In JIRA, I was trying to Restore one of my Backups and I was getting the error: ...

• Question
• addon-com.xpandit.plugins.jiraxporter
• jira
• jira-administration
• jira-core
• xporter

Every morning we go through the board by person, its easy to forgot what you did yesterday, so it would be nice if my filter would show both the current JIRA assignment tasks I have plus the once tha...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I have been using Portfolio for a while and it's the first time I get this error.  I have my teams setup and I have all the necessary skills to complete the story.  I can build the plan but...

• Question
• jira
• jira-administration
• jira-core

Hi   How is it possible that an issue gets created with more than 1 .eml file. I have a mail which includes forwarded mails, and normal emails to and from people, with different subjects. Now ...

• Question
• jemh
• jira
• jira-administration
• jira-software

...== "Yes") { return issueLinkManager.getOutwardLinks(issue.getId())*.issueLinkType.name.contains('Implementation') } else { return true }

• Question
• jira
• jira-core
• scriptrunner
• simple-scripted-validator
• validator

I am trying to import and add history entries and comments for existing issues through JSON. I know how to properly write JSON for history and comments, but struggle with referencing the existing iss...

• Question
• jira
• json