Jira

The values of the custom text field should be format 000\d{4} (e.g. 0002345), which input by user. I use the contains operator (~) and keyword (2345), the JQL is like "field" ~ "2345" No result ...

• Question
• jira
• jira-software

I have a client whose contracted SLA specifies one response time if an issue is created during working hours and a different (longer) time if an issue is created outside of working hours. Can this be...

• Question
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Our IT dept need to assign service desk tickets to user based on ticket Location. Is there any way to do that? Someone suggest to use ScriptRunner, but I cannot find any solution.  Appreciated ...

• Question
• jira
• jira-service-desk

Do you intend to support this on Jira Cloud?

• Question
• addon-ru.mail.jira.plugins.todolist
• cloud
• jira
• jira-cloud
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• jira
• jira-core

In the Create Issue form (issue type: bug), I fill out all of the required fields, but when I click create, I receive an error message: This fields are required: Assignee, Component/s, Operating...

• Question
• jira
• jira-service-desk

When someone tags me in a comment, how can I get a real time notification on the browser?   I couldn't find "Issue Edit Notifications".  I only saw Enterprise Mail Handler and Slack when...

• Question
• jira
• jira-administration
• jira-software

i want to get all the issues that are in the date with the most issues in that status. example, if i have 5 issues: issue 1 date 1/1/2015 status open issue 2 date 1/2/2015 status open issue 3 dat...

• Question
• jira
• jira-software

We just upgraded to version 7.0 and now in our Service Desk Projects the comment defaults do not work.  Does the Comment-Security-Default add-on also work with Service Desk Projects in version 7...

• Question
• addon-com.redmoon.jira.comment-security-defaul
• jira
• jira-service-desk

I am looking to utilize JIRA cloud software for project tracking. I have questions from our legal department in regards to (IP) who owns and has access to the information that we track. Can Atla...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

pls help me. Every time I open the assignee field  all users are duplicated. I have project and application rules. 2015-12-14_18-41-32.png

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I recently imported a backlog of issues from Trello into JIRA, and for some reason I can't update the status of any of these stories (even as an administrator with the most permissive access). T...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi there, I noticed the burndown chart is showing a flat line at night (because that's when we're not productive). It looks strange and actually it's not our real burndown. Can I set it so it will o...

• Question
• burndown
• jira
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is it possible to use the same transition across multiple workflows in the same project space. Are there any restrictions to using the same transition?

• Question
• jira
• jira-core

I have a Transition which I wish to make conditional the login person being in a particular project role and (amongst other things) a specified radio-button field is not set to 'None'.  I h...

• Question
• jira
• jira-core

Recently we started using JIRA cloud. We would like to run some custom reports to have information not in charts, but in .xlsx or .xml formats. To be more specific, there is a Transition field in Ac...

• Question
• cloud
• jira
• jira-cloud
• jira-core

• Question
• jira
• jira-core

...nters) if(!(issue.projectObject.key in ["TEST"])){ return true; } else { if((cfValues['Condition1']?.value in ['Done', 'N/A']) && (!(cfValues['Comment to C1'] in [null, '_...

• Question
• jira
• scriptrunner
• validator

I have an old sprint, with no issues, it seems to be started, but cannot be endet. I have admin permissions, and the sprint prevents that the next can be started. This is a nightmare. I really wished...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Search syntax for text fields We want to search the field 'Summary' for a text string with a specific string of words in the exact orde...

• Question
• jira
• jql

Is it possible to upload test cases with steps and result. I tried to import test cases with Label,test step,expected result,priority,test data but after importing Issue id is created in JIRA w...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, can and if yes how can i add something to a user name (for example the department he is working in). Can i do this ?

• Question
• jira
• jira-administration
• jira-core

Hello, we are using the 'JIRA Misc Workflow Extensions' add-on which worked fine in JIRA 6.4.12. The configuration of the defaultAssignee in the properties followed that style: TST -> Develope...

• Question
• assign
• default
• jira
• jira-misc-workflow-extensions