Jira

We are using JIRA Software 7.0.10 and 2000 users’ license. We are planning to install Temp add-on , Please guide me we need to buy 2000 user license for Tempo  add-on. We have only few departme...

• Question
• jira
• jira-administration
• jira-software

We have a new JIRA test implementation up and running and at first glance it appears to be working, vey very slowly, but it is working.   However the input of monospace text fails and the scre...

• Question
• jira

Currently we are using a sprint board and would like to display subtasks under our issue's I've seen this done before but do not know how to configure it. We are using the cloud version of Jira.

• Question
• issue
• sub-task

When i click on an issue from the kanban board, structure or from the issue search page it open up the detailed view of the issue. It used to show all relevant information (description, fix versions,...

• Question
• issue
• jira
• jira-core

We are attempting to change user permissions limiting those that can open and update tickets.   Please assist, thanks

• Question
• jira
• jira-administration
• jira-core

We are a big enterprise using JIRA since many years already for thousands of projects. During this journey we added a lot of plugins. JIRA instance is bloated and we are trying to find a wa...

• Question
• jira
• jira-administration
• jira-software

Can get the following using scriptrunner plugin? teams would need a summarized report for daily closed tickets and daily assigned tickets. I know we can do that via filters but filters don't show t...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-core

Hello, I'd like to know if there is a way to get the list of users that have access to "Manage sprint" permission, no matter how many projects they have this permissions in. I'm guessing this will ...

• Question
• jira
• jira-administration
• jira-core

I deleted a behaviour by mistake, and I can't reconfigure it from scratch. Is there a specific file that I can take from the backup? and where can I replace it? Thanks,

• Question
• behaviours
• jira
• jira-administration
• jira-software
• scriptrunner

Our Company has several projects in Jira: one "main" project and several client's projects. They all have the sam workflow/issue types/fields ect.  If our Test Team find an issue in client's pr...

• Question
• jira
• jira-software

JIRA handles link types case sensitively, so it is possible to create two link types as "linktype" and "LinkType". When trying to configure a links scheme, and trying to disable both "linktype" and ...

• Question
• addon-com.develocenter.jira.links-scheme
• jira
• jira-core

Hi, We installed History Collector plugin on JIRA Server - 7.1.1. After successful installation of plugin i can see 2 tabs in activity section of the ticket -  /user/Status statistics and Statu...

• Question
• addon-ru.andreymarkelov.atlas.plugins.datacoll
• jira
• jira-software

Hi Team, I require to fetch the details of active users from Database, which belong to different groups. I tried below query: SELECT u.id AS UserId, user_name, lower_first_name, lower_last_name, pa...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Creating Issues and Comments from Email Hi, We are on JIRA On Demand. We have one Email handler configured to create/update tickets if...

• Question
• jira
• cloud
• email
• issue

Hi experts, We need to add one static sentence to all email notifications, in the subject AND the body. Please help finding the files that need to be modified. We tried header.vm, footer.vm and a ...

• Question
• jira
• jira-administration
• jira-core

Good Morning, I have a problem when users authenticate to JIRA. The problem is not always, is random, therefore do not know how to fix it. I guess the first thing I do is check the connection LOGS...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Installing JIRA on Linux I want to use curl to download the JIRA Linux installer (.bin) onto my server. I cannot use the link invoked by th...

• Question
• install
• jira

Hi, field "Summary" is formatted on cards with carriagereturn; field "Description" not? Is there a way to format the field "Description" as well as "Summary"? Thanks for any help. Regards N...

• Question
• card
• jira-software

Hi Expert, I have faced "Active Objects" and "Indexing" Error in  my Jira(6.3.6).   active-objects.jpg Could you please tell me how can I resolve this?   Thanks Mohin

• Question
• jira
• jira-administration
• jira-software

Configure control chart and cumulative flow diagram for Kanban boards. Currently I can view Control Chart and Cumulative flow diagram for sprints but not Kanban boards 

• Question
• control-chart
• documentation
• jira
• jira-administration
• jira-software

Hello,   I'm currently writing a migration script to import tickets from our ticketing system into JIRA service desk. I am using the REST API to interact with JIRA. I can create calls, but how...

• Question
• jira
• jira-service-desk
• migration

This question is in reference to Atlassian Documentation: Due Date Field is Missing Hello, I have created several Business projects and some issues, however there is no option for setting dates? I ...

• Question
• jira
• jira-administration
• jira-core

I added multiple sub tasks under my story while create it. Later I have added more sub tasks. Now I have to either move up the sub tasks one by one in the order, which is painful. Is there a way to e...

• Question
• jira
• jira-core

Dear colleagues, I am fighting with a problem caused by some specifics of the Component/s standard field: in a listener I capture the transition to Done state of each subtask the listener transfe...

• Question
• jira
• jira-software

This question is in reference to Atlassian Documentation: Editing a Project Key We want the old project key NOT to be used in JQL queries. Its getting in the way of those queries was the reason we c...

• Question
• jira
• jira-administration
• jira-core
• project-key