Jira

This question is in reference to Atlassian Documentation: Creating Issues and Comments from Email Hi, We are on JIRA On Demand. We have one Email handler configured to create/update tickets if...

• Question
• jira
• cloud
• email
• issue

Hi experts, We need to add one static sentence to all email notifications, in the subject AND the body. Please help finding the files that need to be modified. We tried header.vm, footer.vm and a ...

• Question
• jira
• jira-administration
• jira-core

Good Morning, I have a problem when users authenticate to JIRA. The problem is not always, is random, therefore do not know how to fix it. I guess the first thing I do is check the connection LOGS...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Installing JIRA on Linux I want to use curl to download the JIRA Linux installer (.bin) onto my server. I cannot use the link invoked by th...

• Question
• install
• jira

Hi, field "Summary" is formatted on cards with carriagereturn; field "Description" not? Is there a way to format the field "Description" as well as "Summary"? Thanks for any help. Regards N...

• Question
• card
• jira-software

Hi Expert, I have faced "Active Objects" and "Indexing" Error in  my Jira(6.3.6).   active-objects.jpg Could you please tell me how can I resolve this?   Thanks Mohin

• Question
• jira
• jira-administration
• jira-software

Configure control chart and cumulative flow diagram for Kanban boards. Currently I can view Control Chart and Cumulative flow diagram for sprints but not Kanban boards 

• Question
• control-chart
• documentation
• jira
• jira-administration
• jira-software

Hello,   I'm currently writing a migration script to import tickets from our ticketing system into JIRA service desk. I am using the REST API to interact with JIRA. I can create calls, but how...

• Question
• jira
• jira-service-desk
• migration

This question is in reference to Atlassian Documentation: Due Date Field is Missing Hello, I have created several Business projects and some issues, however there is no option for setting dates? I ...

• Question
• jira
• jira-administration
• jira-core

I added multiple sub tasks under my story while create it. Later I have added more sub tasks. Now I have to either move up the sub tasks one by one in the order, which is painful. Is there a way to e...

• Question
• jira
• jira-core

Dear colleagues, I am fighting with a problem caused by some specifics of the Component/s standard field: in a listener I capture the transition to Done state of each subtask the listener transfe...

• Question
• jira
• jira-software

This question is in reference to Atlassian Documentation: Editing a Project Key We want the old project key NOT to be used in JQL queries. Its getting in the way of those queries was the reason we c...

• Question
• jira
• jira-administration
• jira-core
• project-key

Hi, How do you prevent a parent issue (Mostly of type Story) from closing if it has got any child issue (of type: Sub-task, Bug or task etc) associated with it. I know of a plugin (JIRA Workflow Too...

• Question
• jira
• jira-administration
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, One day I'm using JIRA, the next I get database not found errors.  I checked and it appears my database has vanished. Entirely, and suddenly.  I don't have backups because I actuall...

• Question
• jira
• jira-administration
• jira-core

i am using the time based tracking and confured my board to use the Estimation Statistic as original time estimate & Time Tracking to Remaining Estimate and Time Spent I see below chart if i s...

• Question
• agile
• jira
• jira-core

Hello all, I am setting up JIRA service desk. I am trying to figure out to set up the service desk workflow to include a status that would stall the ticket for a finite amount of time but would chan...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

In our organization we track our development issues in below format, where Master Epic is our parent issue Master Epic - > Linked to (Is child of) -> Epic Epic --> Linked to (Epic Link) --...

• Question
• addon-aptis.plugins.epicsumup
• addon-com.cobalt.jira.plugin.epic.epicplugin
• jira
• jira-administration
• jira-core

we need to enforce that every commit to stash as a Jira ID included in the text. We should see if there is a way in stash to error back to the developer.

• Question
• bitbucket
• jira

Utilizing JIRA core to build out business workflows.  However, i am having trouble finding a workflow to capture hand offs between "assignees" as well as capturing the full issue and sub tasks d...

• Question
• cloud
• jira
• jira-cloud
• jira-core

When using the pdf creator, I noticed that it is inserting “'” rather than an apostrophe.  It's also removing paragraph styling from the Description field.   Is this a known issue?

• Question
• jira
• jira-core

We have configured JIRA to create an issue for messages sent to our helpdesk; however, it does not create issues for messages with an empty subject line.  Is there a way to configure JIRA (...

• Question
• cloud
• jira
• jira-cloud
• jira-core

• Question
• cloud
• jira
• jira-cloud
• jira-core

My company is looking at upgrading from JIRA 6.3 to JIRA 7 and we are confused by the cost structure and are hoping to get some calcification.  We currently have a 50 user license which wil...

• Question
• cost
• upgrade

How can you make a Client Role that only can comment on their project but not see all the other user projects? So far a created a "client role" that has comment only permission, but when I log in as...

• Question
• cloud
• jira
• jira-cloud
• jira-core