How can I make a custom field required only for Epic type but optional for other types ?
payment failed the other day due to insufficient balance on the card don't want to add a new payment method - just want them to retry the payment on the same card can't find a way to do this in the...
Hi, I'm trying to make an external REST API call. I need to get the OAUTH 2.0 token to be able to call the endpoint. Is there anyone who faced the same issue?
Hi, I dont know what happened, but I could create labels before for my automations (Team managed project) and cant find the option anymore. I can only edit the existing one. Did anything change or di...
We are experiencing an issue where new users of our Cloud Jira instance are unable to share dashboards and queries with other users or groups. This is impacting our ability to collaborate effectively...
Hi together, in Jira 8.18. comments reactions feature was introduced. https://confluence.atlassian.com/jirasoftware/jira-software-8-18-x-release-notes-1064094444.html#JiraSoftware8.18.xreleasenotes...
Hello, We are currently running jira 9.12.8 Data Center. We are going to pass towards the cluster node, and we will install our jira in 2 news machines. We are going to use a load balan...
Hi all, I've had a search and couldn't find another thread covering this, although it's possible one has. We have two problems: 1. We cannot set-up a board with three columns set as 'To Do' (typic...
Hello, My team uses the Jira Kanban board in our workshop to keep track of ongoing projects. We were struggling with the "comments" section inside of issues, as being unable to reply directly to co...
Buen día! A la hora de realizar una automatización que me permita +CrearIncidencia a partir de un pasaje de estado, ¿No es posible que esa incidencia nueva que se crea tenga un archivo adjunto por de...
i need my invoices for my current subscription under my account m.odeh@azm.sa
Hello, i have a problem with my email handler. when an email is sent to the jira@<company>.atlassian.com mail i want the email to be forwarded to my mailbox. It actually works that an email ar...
I had a problem recently where someone moved a sub-task I assigned to them on my teams board to their own team board. This caused a lot of unnecessary back and forward trying to find the new task, fi...
Please can someone review as its been open for weeks and this offensive user is abusing the system: https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-41142
Not really used to complaining, I have been using JIRA for 8+ years and in general find it to be a great system for agile development teams... and I am probably screaming into the void here, but the ...
Hey guys! I'm trying to build a dynamic approval in a workmanagement project. I have an automation that created several subtasks based on a simple condition. I want that one of this tasks has to be ...
Hi, I have a select list field "Epic type" on epic which has some values like architecture , development ,etc. Some stories are linked to these epics. Currently I have constraint in the story...
I need support for the below condition. I am trying to create an automation to clone a ticket with manual trigger. So once the automation is completed, if the automation...
Hi, I’m using Jira with the pluggin XRay. I tried to implement an automation rule to update the “labels” and “components” fields of a test execution whenever the execution is linked to a test plan. ...
Hello, we have Jira Project Management Sofwtare V: 9.12.4 (Data center ) Since several weeks, users experience slowdowns, from a few seconds to a few minutes. This is our configuration: 28 g...
I have agents creating problem issues, and I have clients creating service requests and incidents. In the condition I mentioned, if this client belongs to this organization, use this SLA. But how can...
Hi, I am willing to show a reminder to update some specific fields when transitioning statuses in a company-managed SD. However, this option is not showing in the "Rules" section even thou...
I have a problem closed , I want all tickets related to this problem being resolved .
Hello, I am trying to use automation to update the start and end date for the parent story which I have been able to do, that is not the issue. The challenge is getting the dates I want-what I...
Hi, I have a couple of questions on time units; From what I can see the Default Time Unit setting is Global i.e. across all projects and Time Units can't be overridden for an individual project - i...
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