This question is in reference to Atlassian Documentation: JIRA throws HTTP Status 500 Error with GeneralRuntimeException Could not determine database type As mentioned in the resolution ping the JIR...
This question is in reference to Atlassian Documentation: Installing JIRA applications from an archive file on Windows, Linux or Solaris I am trying to configure JIRA 7 to use a company blessed vers...
Hello, I am trying to do a manual install of JIRA 7. I need help configuring JIRA to use a local install of tomcat. This Tomcat version is mandated to be used with our official company's best p...
Does jira/bitbucket use client side java? Why does jira require that I have java installed?
We have many epics that are now completed and we don't want the user to have the option to select a completed Epic when they create a new ticket. How can we do that? Is there anyway to filter Ep...
I'm not able to avoid customers (in user group) to see the worklog inserted by my developers I also used the Tempo-project-manager group with no success Have you any idea? thanks in advance Emanu...
Is it possible to include the customer's original email/comments when responding or sending suggestions?
I've been digging into reports, gadgets, plugins, and I don't think there's a simple view that shows the 'progress' of all Epics (grouped by Component) for a given Sprint. 'Progress' in our case wou...
The built in diagram tool seems to mess up a lot. The layout gets all messed up on it's own. Keeping it well organized and clean is hard. Import from a XML file creates a really messed up diagram. A...
This question is in reference to Atlassian Documentation: Managing versions Ask your question here...
If I create a few custom issue types for a new project in JIRA, can I restrict others from using those custom issue types for other projects? I only want one project to have access to these custom is...
JIRA v6.4.9 with Agile. Currently, my issues get ordered into swimlanes based on JQL queries. These can then be further organised based on ranking - where the issues can be dragged and dropped...
I just stared using Portfolio 2.0, I used the wizard to connect it to our Board. We have Sprints on the Board that are serving to group Stories for purposes other than scheduling into a release...
Within JIRA Service Desk, when a user views an article they have the option to vote the article as helpful or not. I'm curious as to what happens to this data...? Does the helpfulness of an article c...
This question is in reference to Atlassian Documentation: How do Story Points get burnt down and reflected on the Burndown Chart Is it possible to change which column is 'done' for the burndown char...
...t;String, String>(); //env.put(Context.INITIAL_CONTEXT_FACTORY, "com.sun.jndi.ldap.LdapCtxFactory"); env.put("java.naming.factory.initial", "com.sun.jndi.ldap.LdapCtxFactory"); in public v...
Will Backbone Issue Sync also transfer a newly created "fixVersion" to the partner projects or is this to be done by the administrator for the partner project?
This question is in reference to Atlassian Documentation: Adding a custom field Hi, Is there a way to allow users to enter checkbox tasks onto an issue? This would be as follows: Create or...
Is there an ability to remove: Tempo | Structure | Portfolio | Eazy BI plugins, basically to hide them from certain users?
I'm creating a project for a multinational company and the client has required that every end market can only see its own tickets. I've created a set of filters, but it doesn't seem possible to rest...
I want to calculate summary the cost rate of each assignee and his time spent on the same issue. Is it possible to do that using groovy script and WorklogManager. For example: My rate is $100/hour ...
I would like personalize the invitation email that JIRA sends to customer: is it possible?
Since most of our support-issues comes from emails, I want to send a "We have received your issue"-notification - regardless of the user's "My Changes" setting.
I have a workflow Open -> In Progress -> QA -> Closed. I want to know the average time spent in the status: QA. How can I do this with JIRA cloud?
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