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Community resources
Community resources
Jira
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I have just noticed today that every issue that goes through the process of fast track transition, see its SLA broken. Here are my Time to first response SLA 2016-09-05 13_41_27-SLAs - Service Desk....
- Question
- jira
- jira-service-desk
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This question is in reference to Atlassian Documentation: Disaster Recovery Guide for JIRA Where can I find the "replication settings page" in the Jira 7.2? I tried to find it, but looks like doesn...
- Question
- enterprise
- jira
- jira-administration
- jira-software
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This question is in reference to Atlassian Documentation: Customer JIRA Servicedesk Cloud Edition: Does it mean, that if I have 3 agents who works on tickets, and 100 customers, is it sufficient to...
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I've set up a mailhandler that creates incidents from mails. We have 4 priorities with p1 being the highest and p4 being the lowest. When a regular mail is handled it will be set to be a P3 prio...
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I want to know what the differences are by 2 way to deactivate Cloud account. I think there are two ways to deactivate Cloud account. One is to remove the application access (JIRA, Confluence) and a...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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- Question
- jira
- jira-administration
- jira-core
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I have a popup in the workflow transition, so i want to hide field and the field related label, if the priority is not critical, how do i achieve this ? i can hide field but how to hide field with la...
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- Question
- cloud
- jira
- jira-cloud
- jira-core
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I need to create a a docker file for JIRA 7.2.0 to run in our ECS container at Amazon. To do so the linux .bin installer won't cut it. I can't use the suggested response.varfile opti...
- Question
- jira
- jira-administration
- jira-software
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This question is in reference to Atlassian Documentation: Managing Add-ons Currently, I used JIRA in innowireless in south korea. One of my role is if issue within group which we cooperate ...
- Question
- fork
- jira
- jira-software
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hi. i have a task to create excel file, and expot the file to jira. how to create the excel file?
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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- Question
- jira
- jira-administration
- jira-core
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I've accidentally wrote my company name with a spelling error. (somecompeny.atlassian.com) Later on i added content to our JIRA and confluence. I would like to fix the typo and k...
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- Question
- cloud
- jira
- jira-cloud
- jira-core
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I want to know that I have the pricing model right. If i am using the JIRA service desk for 3 users, self hosted for a one time 10 dollar payment, how much will the Insight - Asset Manageme...
- Question
- jira
- jira-service-desk
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I'm trying to add watchers after a Story is added in a project. I've been bouncing all over existing questions and sample scripts, but changes in JIRA versions have rendered all the example...
- Question
- jira
- jira-administration
- jira-core
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Hi, I am making some calculations based on days in specific status for issues inside projects. What I am trying to do, is to sum up all the values of the child issues in the corresponding project cel...
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Hi, I am trying to make a simple comparison between date, but I am not been able to match the expected type of data. The conditional is: case when [Issue].CurrentHierarchyMember.get('Start') &l...
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This question is in reference to Atlassian Documentation: JIRA 101 We have issue tracking enabled (or at least, it did work before the "upgrades"), and now we can see the issues tickets that have, b...
- Question
- jira
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I have filters created using the 'versionMatch' JQL function and they were working till recently and I have changed nothing. Are these no longer supported??
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I have seen when a user migrates data to Jira, it auto creates custom fields, resolutions and users that are not in JIRA. Being an admin, this is concerning to my team as a normal user can create cus...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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On my Versions and Licenses page in JIRA, under JIRA Software I have a yellow message JIRA Software is licensed but not currently installed When I click the install button it gets almost ...
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I need to configure JIRA automatically assign an issue to the user when one of the fields is changed to the scientific value ('confirmed'). As I know it is possible to trigger a transition if a spec...
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I send reports on Fridays. So, I need to retrieve issues closed after last Friday and the Friday I send the report. I tried to play with EndOfWeek() and StartOfWeek() functions but I'm afraid I ...
- Question
- jira
- jira-administration
- jira-core
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- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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