This question is in reference to Atlassian Documentation: Setting up queues for your team Ask your question here...
We have a specific user account who's actions do not trigger notifications. We believe the problem is isolated to just this one user account. We have checked all permissions and they are ...
How do gain access into JIRA through Linux to change DB accounts/permissions? Administrator left our firm and no one access into JIRA from an admin side. Is there a workaround? We should...
This question is in reference to Atlassian Documentation: Creating a Board I would like to know if it is possible to create a bar chart from a Board in JIRA. I would like to use a bar chart to displ...
This question is in reference to Atlassian Documentation: Configuring sub-tasks Ask your question here...
This question is in reference to Atlassian Documentation: Set email aliases I have my alias emails set up. For some teams or the entire account I'd like notifications to not go to the primary&...
This question is in reference to Atlassian Documentation: Mentions are not working in JIRA applications We want to limit our customers from browse user permission but still allow them to mention a u...
Hi, Newbie here. I have a basic workflow with custom fields. I would like to set some fields required based off values that the user enters in the same screen. I have script runner,...
HI I have a project in a trial JIRA version (Server A), and I need to migrate that project to a Paid JIra in Server B. Server A and server B have different JIRA user accounts. Can I d...
Is there a way for an issue filter subscription can be set for a specific email address (besides creating a "dummy" account in JIRA)? It seems like JIRA by default will only allow "persona...
We have a strange problem, where certain issues in a specific project doesn't have the Resolve and Close buttons. Permissions are good (tested with Permission Helper). Also checked the transitions, a...
This question is in reference to Atlassian Documentation: Using the Backlog Where can I set the items to be displayed in the issue one liner. Above, we see teh assignee, the estimate, etc. I would l...
This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel Searching, I found https://jira.atlassian.com/browse/JRA-32352 <-- does this mean, that Excel...
Is there documentation or white paper or anything I can read about the SSO possibilities of JIRA software/Servicedesk. We we want the portal to be incorporated within our own tool community a...
I am the person who sets up some of the filters for the team but sometimes the filters are for the "current user" and do not display any issues for me. If I don't have any issues there is no way for ...
We are looking at integrating Servicedesk and Software as two products. Is it possible to have the issues interlink, see each other be aware of each other so the Developer can read all information in...
I have set up and assigned two custom workflows which are working fine. However no one from the team is able to display workflows when "View Workflow" is clicked. The popup opens but all it shows is ...
I tried both labels "due" and "dueDate" which resulted in the following error: java.lang.RuntimeException: org.codehaus.jackson.map.exc.UnrecognizedPropertyException: Unrecognized field "due" (Class...
...ndexManager.deIndex(issue); boolean wasIndexing = ImportUtils.isIndexIssues(); ImportUtils.setIndexIssues(true); indexManager.reIndex(issue); ImportUtils.setIndexIssues(wasIndexing); } catch (I...
Hi, I'm wondering how JEMH Add-on handles the emails he can not process. I created a profile and set directives and a Subject processor. I also set Whitelisted Directives : assig...
Hi I have installed JIRA on my local server and using it with http. Now I want to configure it on HTTPS but no sucess. I have followed the official documentation provided on your website at&...
What happens if you mention someone on a restricted comment and they are not part of the group you’ve restricted that comment to?
This question is in reference to Atlassian Documentation: Specifying field behavior Ask your question here...
Hi While running below script in jelly runner, we are getting error like Could not read script string. Extra Information: [hide] Exception: java.io.IOException: <.....
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