Can we execute periodic backup tasks?
...xample of call to limit: rest/api/1.0/users/picker?showAvatar=true&q...
Good afternoon Atlassian Community, I am sure people had ask this question before but I want to gather some opinion from the community. We want to give access GROUP A to 40 projects and...
Hi! I have once again questions about JIRA automation and issue transitions. I have created a JIRA automation to generate a QA Task based on the parent Story status - if the Parent ...
Hi, We are using Gira (/rest/gira/1/) to query HistoryItem, CommentItem, HiddenCommentItem, WorklogItem and IncidentItem. How can we get the historic change of a specific custom field by mod...
Hello, I'm trying to make a field required before allowing the issue to transition to "approved." However, I need this to only apply to issues with specific values in one of the custom field...
Hi, I am creating some linked stories when an Epic is created via a post function in the workflow. Here is the iterator section, [ [summary: "Core Midpoint Diagram Review", description: "Core Midp...
Hello, we want to use "Send web request action" in Global Automation rules, to receive Epic/Issue updates in our system, like this: https://support.atlassian.com/cloud-automation/docs/issue-d...
Hi! We're encountering an issue that many of our users are reporting. When they open a page in our application, they are unable to scroll until the page has fully loaded. This is causing a lot of fru...
Team i would like to take the report for .....ticket routed by ....any advise here is there a way to filter by ticket assigned by (so who assigned it to someone) (anything coming in, triage...
Hi! I´m trying to figure out if each service engagement case must have more than 100 agents or if the total of the 4 cases must be above 100. We are trying to specialize in ITSM! http...
I created new status and have assigned them to some tickets but these tickets can only be seen under issue and are no longer showing under the sprint. how can I correct this? we are new i...
Hi. can't solve atachments problems. When make atachment in Jira Service Managment automaticaly this atachment files must clone to the Jira project linked to this project. It happens when write some ...
Hello... Currently we are using Standard plan of Jira. Our Jira account is suspended. We want to Downgrade it to free plan as now we have less than 10 users. so How can we downgrade it to free plan?...
Hi All, I am trying to find out if there is a way to change the status for a story/Task/bug when it is assigned to a particular sprint/current Sprint. Basically, when I create a JIRA ticket, the init...
Hi Atlassian team, I have a "Last comment" field set in issue filter column. This provides right results of comments and their authors and dates. The same filter used in dashboard: "Filter result" ...
Hi, I need to export data as word file but with the option to exclude some information which I don't need. So that just selected fields are exported? Is this possible? Thank...
Good morning all, hope you're keeping well. I'm hoping to go through sprints retrospectively, and get an view of issues assigned and completed by individual. I can't see a way to do this at the minu...
We struggle to track authorisations for chemotherapy patients to book them timely. Would Jira be a program able to assist with this?
Jira says that i have 7 open issues when all issues are done Can anyone help me? thank you
I need to create the form that allow to inform particular city about the case. E.g. coordinator from city X wants to inform city Y that something happen. Each city has got their own board. Is it any ...
Hi everyone, I am starting with new Agile Project Team in our Trust and want to add a Clinical review status as an option on our stories. Has anyone already done this and if so can you advise?
I used to work with Windows before, where you could just create an issue (after inputting its details in the modal view) using ALT + S. What's the respective shortcut for Mac? Ctrl + ⌥ + S does n...
Hi guys, I've been racking my brain trying to figure out how to set up a wide variety of automation rules to keep epics and their children in line. I have the following scenario which I...
I m trying to create an issue from a subtask, however the button "Create Issue link" is not displayed. In the case of the Task (father), yes it appears.
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