Jira

Hey all, I want to restore my production environment to a development server and so far I have a SQL script to restore the full database, insert development licenses, adjust the colourscheme, d...

• Question
• jira
• jira-administration
• jira-software

How can i extend the evaluation of JIRA cloud?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is it possible to view the work log in the Customer Portal (in JIRA Service desk) so our clients can see exactly what's happening on their issue??

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi, how do i remove JIRA service desk from my cloud instance, i am currently being billed for 3 agents per month that I don't/wont be using.

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

For our german Customers we have one issue that we need to fix in every new JIRA instance, the workaround for this requires 4 entries in the advanced settings to be altered. I am looking for a safe...

• Question
• automation
• configuration
• jira
• jira-administration
• jira-core

Hi Team ,  I am using the latest JIRA cloud version in my project . I got an issue with one of the user stating that he is not able to access the JIRA with project url but he is able ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

How can I add this "labels" to issues?jira.jpg

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I'm installing TestRail on my JIRA server, and it has a few prerequisite requirements on what should be already present on the server: http://docs.gurock.com/testrail-admin/installation-requirem...

• Question
• jira
• jira-administration
• jira-core
• testrail
• tomcat

We have initiative/epic relationship setup in portfolio. Epic have a custom field called Initiative Link which points to the parent Initiative. When I query fields of the Epic using the Jira Rest API...

• Question
• advanced-roadmaps
• jira

For a public demo instance we want to make sure the users dont change the email adresses of the existing users,  for which they will have the credentials. How can that be done?

• Question
• jira
• jira-administration
• jira-core
• profile
• user-management

For JQL Search Extension plugin. Using Jira cloud. I installed the plugin and tested by using this JQL linkedBy in (PROD-880) The linkage existed before I installed the plugin. I got results sho...

• Question
• addon-jql-extensions
• cloud
• jira
• jira-cloud
• jira-core

Hello, We are trying to Configure JIRA  in a way we can set the permissions using External Directories. We would have one AD Group to grant access to JIRA (e.g. JIRA users) and multiple T...

• Question
• jira
• jira-administration
• jira-software

I have made one field in JIRA which is having multiple values like OC = 1,2,3,4,5. Now if i will move my ticket from In progress to Review then at Review OC field should show 3 and 4. Also from ...

• Question
• jira

Hi Community, I am adding a new user and delete an existing user.  Want to inherit existing user's ticket history to a new user.  Could you help on this please. Thanks in advance Dick &...

• Question
• jira
• jira-core

Hey there,  So I am new to Jira, but keen to get set up. Today I have made a new project called BAU (Business as Usual). Within this project have two distict work groups, one is PHP Dev and the...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Error: The custom field 'DIT status' requires option 'Complete' for the import but it does not exist in the current JIRA instance. The custom field 'DIT status' requires option 'In progress' for the...

• Question
• jira
• jira-administration
• jira-software

I want to create a rule that notifies individual users via email when specific types of Service Requests are generated, but I only have the option to email the Reporter or Customers Involved.  I...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

HI Atlassian, Can you confirm, that if the domain is configured in JIRA, but the html file is not deployed or the domain remains unverified, there will be no impact to the account behaviour, other t...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am trying to verify my domain. Even though I can access and see the file atlassian-domain-verification.html in my browser, I still get an error "Please make the verification file available here:" W...

• Question
• cloud
• domain
• jira
• jira-cloud
• jira-core
• +1 more tag...

how add portal customer in iframe!! no work in internet explorer

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I'm trying to use the Event Trigger - ISSUE ASSIGNED but it doesn't seem to trigger. I have an additional JQL query for 'project = "JIRA" and status = "Open"'. Am I missing something? Other Auto...

• Question
• addon-com.atlassian.plugin.automation.jira-automation-plugin
• jira
• jira-administration
• jira-core

First time installation of the JIRA "All-In-One Tableau Connector for Cloud."  Do the boxes for "Service Provider Name", "Consumer Key", "Shared Secret", "Request Token URL", "Access Token URL",...

• Question
• addon-com.kaanha.jira.tableau
• cloud
• jira
• jira-cloud
• jira-core
• +1 more tag...

Is Adaptavist ScriptRunner v4.3.9 compatible with JIRA v6 (specifically, v6.3.15)?

• Question
• jira
• jira-core

see all issues in portal customers.

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

We use LDAP with read-only permissions to pull users. Previously I was able to manage local groups to add user but now I am unable to. When trying to manage users the groups link under Operations is ...

• Question
• jira
• jira-administration
• jira-core