This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel Where can I set up permissions to allow users making export from Search for issue view.
is it not possible to show the portal logo's in the help center? We have about a dozen service desks for various product ranges and enterprise areas and the Help Center page is not really very nice a...
I installed by error a new version of Service Desk. How can I retrieve the previous version? If Service Desk was a plugin it would be simple: uninstall it on the UPM and then install previous version...
I have set up my tasks with lots of sub tasks for the purpose of easy work process. THe hierarchy of my issues are. Epic - Task - Subtask ----- Although I uploaded my story points on each and every s...
Sorry for such a 'simple' question but for some reason i am just not getting the whole scheme thing around Jira... is there a place that can describe the ideas in a basic format? Not bein...
Hi, I'm in JIRA software7.1.2 with project configurator 1.13-J7 On my source JIRA server, I have local user account created in JIRA internla directory. When I export the project, I export act...
please update my JIRA agile 6.6.80
This question is in reference to Atlassian Documentation: JIRA Miscellaneous Workflow Extensions (JMWE) removal from JIRA Cloud Ask your question here...
Hi I have a report which shows a table of issues that can be filtered on Epic Link. Within a given epic I have Stories and sub-tasks - however, when filtering on Epic Link, I can only drill down as...
Hello, I try to open an url in a post-function with a transition in a JIRA workflow. When the user execute a certain transition, I want to open an url "Create issue" with some field filled (with the...
i have a burndown chart on JIRA but i dont understand the metric at the red region as attached image. Pls help me. Burndown.jpg
Hi, To add a filter need an jql query syntax. ":if 2 weeks has passed and survey are open". Regards, Vinod.
We are running JIRA server. The email server has been set up and all the issue notifications seem to work well with email notifications (any changes on issue will be sent to watchers' emails). ...
For example, We have two custom fields: Field A - values 1,2,3 Field B - values a, b, c We need to define a SLA rule, if Field A is 1 and Field B is b, then the SLA on a particular status is x ho...
I want to know issues I worked on, during a specific release. My workflow is: Open-> In Progress-> Code Review-> QA-> Done I want to know issues which I moved from the status "I...
Hi I'm part of CoreLogic and this particular issue is affecting us greatly. Can you please point me to issue BSP-26530, I would like to escalate this please Regard, Mark Neil...
Hi, I would like to know if it is possible to approve a change request in the follow manner: Change request raised email sent to approver group approver simply replies "Approved" via email emai...
I have JIRA 7.1.9 server with JIRA Portfolio running on a Windows 10 PC. I have a cloud JIRA with JIRA Portfolio. How to I migrate or sync my server to my cloud environment, keeping my cu...
How can I get tickets that have been in a certain status for more than 24 hours in JIRA service desk, JQL
Hello, I have JIRA Software Cloud and I use Tempo Timesheets and Tempo Planner. I wish to make an EazyBI report to show all billed hours for each JIRA issues by Account. But I am unsure ...
i want to create custom field which can take the link to issues which are grouped under particular fix version in version pages without writing custom query , mainly what i am trying to achieve...
Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.
After generating a cloud backup, I'm presented with a dialog to log in. If I understand correctly this is supposed to just be your username and password. However, how does this work when ...
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