I want to pull JIRA data into my version of PowerBI Desktop to create my own dashboards but can't seem to connect. I know the web version of PowerBI has a content pack you can use, but you c...
So one of our departments who uses JIRA has been apparently adding SSN's to the description of tickets (don't ask why)...this is obviously a no-no to our security department, and I have been tasked w...
Trying to import over 5000 issues and limited to 250. Been reading through different documentation but still can't find the setting to adjust. Thanks!
I have an old JIRA installation (3.7.3) but I don't have any admin credentials. I can't find how to reset this in the guide for this version. How do I find/reset the administrator credent...
Is there a way to convert a text field to a checkbox or radio button? I see there are options on converting it to a single or multiple select, but I do not see any other options.
I've got 2 JIRA installations on my computer. When stating the second instance as a service, the service name conflicts with the first instance. How (where) do I change the service name so I can have...
This question is in reference to Atlassian Documentation: Ranking an Issue This is great that you added this feature, been wanting it for a long time, unfortunately now my story keep repriortizing t...
Hi, I've read so much of the documentation but don't quite understand a couple things: 1) Is it possible to set the function to create a ticket from an email but only on a specific project or does ...
The gadget header colours do not match the colours defined in system > look and feel. I have set the gadget headers to be grey but they still appear in default blue in my dashboard (using system d...
Is there a way to use JIRA ServiceDesk to escalate/handle outgoing tickets like Kayako Fusion works? Basically the feature I´m asking about would be to send initial tickets as plaintext/html to...
Anyone else notice that export current fields to html or csv no longer uses the filter columns that are being displayed? It appears that all you get is the my default columns, regardless of what is ...
How can I give Browse User Permission for specific group with ability to mention users only in this group, not in all the system? The case is we need to give ability to mention users to our cu...
Hello We're using the Watcher Custom Field for Jira. I have an issue security that is set for the assignee, watchers and reporter. Once an issue is created and the issue security is set, I can no ...
When adding an item from the backlog to a sprint, within the backlog page on a scrum board, I wish for the status to change from Project Backlog to Open
I think this coulod be a question of general interest. One of our customer potentially interested in Insight asked me whether insights network discovery functionality includes a licence / serial numb...
Hi I'm having trouble configuring a new board to the tailors of a user. In essence the user wants the Sub-Tasks to be the columns of the scrum board, and the Main (Parent) tasks to be the sw...
We are startup company from Republic of Georgia, we are using scrum methodologies for all of our projects and I personally have experience working with JIRA in my previous job. I'm inte...
I have small query,please clarify me. Am using JIRA v6.2, As of now i have only production instance and am planning to create the JIRA Test Instance but here my question is the production JIRA licens...
Hello - Some of our past team members (who are no longer an active user within our JIRA instance), are showing up on the weekdone reports, which makes me think the indexing is out of date? Would appr...
I want to write a sql query which shows me all Project Names, Start Date and End Date based on project sprint mapping.. Thank you in advance.
we re using the Agile plugin with JIRA 6.4.6 and in JIRA 7.0.2 agile is included in the JIRA release. Will I need to remove the JIRA agile plugin prior to upgrading JIRA ?
Hi, By mistake i deleted a filter which was subscribed by a user. This user is still getting notification for the same. When i try to edit the subscription it gives the error message. How should i f...
Hi JIRA team, One of my developers is having smart commit error every time he commit source code to Git connected to our JIRA server. Screenshot below. As you can see, he used the correct syntax: IS...
hi...thanks for your answer. To notify customers as your following process is it notify to everyone as they are JIRA service desk user or one specific project?? because i need only specific proj...
Hi! I need help to change default url to my domain for example: https://<domain>.atlassian.net/servicedesk/customer/portal/1 to servicedesk.domain.com
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