Community resources
Community resources
Community resources
Jira
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Hi, I'm using service desk, incoming emails become tickets as intended. However, my clients send update to tickets with Subject lines that always change EXCEPT for their ticket # for the same issue....
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The board settings for a sprint in JIRA, only allow for one timezone to be selected. But our team has developers and Project Managers across different timezones. This would clearly affect the st...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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I already created 2 projects in JIRA with Gantt chart plugin enabled, but for my third project I could not able to enable it. Please advise on how to enable Gantt chart in my third project ?
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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I followed the instruction here to enable JSON exporter but wasn't success https://confluence.atlassian.com/jirakb/how-to-enable-json-export-in-jira-723158427.html It says 'Module cannot be modifie...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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Hello. How do I run a script when the value in the customfield, if the value to which the change is unknown to me. Is that possible? Thank you in advance.
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I've setup a service desk project and setup components with component owners. I have then set it to auto-assign the tickets based upon component owner. However, whenever a new issue is cr...
- Question
- jira
- jira-service-desk
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I have installed SQL for JIRA Driver on JIRA server 7.2.3. Logs reflected successful installation. When I try to open from the menu 'Convert to SQL', console does not open. I get kind of gibberish p...
- Question
- jira
- jira-administration
- jira-core
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I have a workflow setup to automatically assign tickets to particular users based on another field on creation. The assigning is working fine, but they don't receive an email like they should. ...
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Hi there, Is there a way to set up a task to go over 2 weeks in a Kanban board. We have a swimlane for each of our sprints. So we want to have the task appear in both swimlane (sprints). Curre...
- Question
- jira
- jira-administration
- jira-core
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I need to show the auditors a list of issued that have logged hours by my developers. What column can I use in Search should I use to be able to export to excel? This is my JQL project in ...
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JIRA clients suddenly started failing (505 error as I recall). When I restarted JIRA and opened the web server it took me to the initial setup screen. Is there any way to recover my data?...
- Question
- jira
- jira-administration
- jira-core
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Hello, I am using cloud solution of JIRA Core and I would like to remove the "Report" menu from the project dashboard. How do I do that? Thanks Nalini
- Question
- cloud
- jira
- jira-cloud
- jira-core
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We have multiple versions of attachments for an issue. We don't want to lose them but it would be great if they can be moved off the "active" page
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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I am resarching and looking for example companies that use JIRA software for resource management. Examples need to allow me to try out a search and get a feel for the software. My orgainiza...
- Question
- jira
- jira-software
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I need to export all Service Desk tickets, where can I run a FULL export all tickets?
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Hello, I am a complete newbie to JIRA. I am trying to setup a cloud solution for my company of 10-15 users. I would like to disable Boards in the top menu and Reports and Releases from the p...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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Hi, I have 3 JIRA projects, which i would like to associate to one JIRA account. All our developers logging to separate 3 projects, but when i created the account, the timesheets are not showing up ...
- Question
- jira
- jira-administration
- jira-core
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I've amended a workflow but can't get the resolution screen to appear as it did before when an issue is marked as closed - I tried assigning the resolution screen to the 'closed' transition in the wo...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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question about moving completed items from "closed" or "done" columns. With closed issues, is there a way to keep the issues in a log similar to the "backlog" so they aren't on the visible b...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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We have an old ScrumMaster that left the company. Is there a way to update all the filters that he owned to a new owner en mass to a new owner? I don't want to do this 1-by-1.
- Question
- jira
- jira-software
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We have a component that is being broken out into a new project and will apply to the project it currently lives in. If I remove the component from the project, does it also remove from the exi...
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Hi, in JIRA you can manage names and descriptions for resolutions. We have all entries doubled! All standard english entries are perfekt translated to german. Is there a known bug? Are t...
- Question
- jira
- jira-administration
- jira-software
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I am able using the Script Fragments functionality of the scriptrunner for JRIA add-on to create a web panel in JIRA based on a rule for project key. Can I do something similar for project category ...
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I have created a custom workflow for JIRA Service Desk (we use JIRA Server 7.2) and would like to add a condition to a transition. However, no Conditions tab is displayed, only Validators and Po...
- Question
- jira
- jira-service-desk
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Hi, Is it possible (in JIRA Server) to customizing the emails. Now I receive an update from issue tickets per week, but is very clearly. Can I make changes in HTML so the emails will be nicer?? &n...
- Question
- jira
- jira-administration
- jira-software
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| November 18, 2024 3:07 AM PST |